Checkout Terms and Conditions not working.

This topic has 2 replies, 2 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

  • Avatar: BSW
    BSW
    Participant
    October 10, 2020 at 10:30

    Hello
    When I click on Terms and Conditions in my checkout, it does not open a page and instead opens a small box above it, showing a lot of code.
    https://prnt.sc/uwlvzh
    I absolutely can’t work out why.
    It looks like everything in the theme options is ok, and also in Woocommerce, but it doesn’t work.
    https://prnt.sc/uwm1h6
    It used to open the “/Informations” page, but now it does this. I need it to open the /informations page fully, just like the “Privacy Policy” above it in the checkout.

    Please help ASAP.

    Thanks.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 10, 2020 at 12:50

    Hello,

    “Terms and Conditions” relate to woocommerce functionality and there is no option to open it in new window, also VC code (WPBakery plugin) doesn’t work in the “Terms and Conditions” window, even with the default theme. Try to contact the support of WC to get some assistance.

    Regards

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