Child theme and PopUp Email on homepage - by recesspro

This topic has 5 replies, 2 voices, and was last updated 7 years, 8 months ago ago by Jack Richardson

  • Avatar: recesspro
    recesspro
    Participant
    March 10, 2017 at 00:25

    1) I installed this theme, works fine and installed the child theme too but I noticed I’m getting this error: https://www.screencast.com/t/enODD79b I was trying to edit some things in the child theme and it wasn’t working and I think this must be the reason. How do I proceed?

    2) I’ve also noticed when using the pop up newsletter and someone adds their email, the form reloads with a confirmation below the popup. How can I have that just close after submission to the homepage?

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: recesspro
    recesspro
    Participant
    March 11, 2017 at 00:29

    Domain changed

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 15, 2017 at 10:44

    Hello,

    Please provide FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: recesspro
    recesspro
    Participant
    March 15, 2017 at 17:33

    FTP credentials provided.

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    March 17, 2017 at 11:05

    Hello,

    1. The reason was you added capitalized parent theme name in child stylesheet header Template: Royal, but it should be Template: royal. I’ve fixed it, so you can switch to child theme now.

    2. Unfortunately there is no such option in promo popup settings by default.

    Regards,
    Jack Richardson.

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