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Child theme imported not displaying correctly.

This topic has 3 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

seb

Participant

April 9, 2023 at 23:59

Hi, I just creted a new site from scram and imported the demo Beauty and cosmetic.
The home page is not displaying correctly.
you can see it here

https://heartparretrouvetonessence.kinsta.cloud/

#352793 Copied Theme version: 9.1

2 Answers

seb

Participant

April 10, 2023 at 01:03

changing the logo does not work either. I saw in another topic that you relate to multiple header … I dont have this option.

#352795 Copied

Tony Rodriguez

Support staff

April 10, 2023 at 05:45

Hello seb,

Thank you so much for purchasing our theme and contacting our support center.

We see that you changed the logo. https://postimg.cc/5XJ4DZgd

To change the Sticky header logo, please navigate to Xstore > Theme options > Header Builder > Header sticky > Custom Sticky Logo > Select image as per your requirement. For reference, please see the image provided: https://postimg.cc/zL0GC0nm

If the issue still persist, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team.

#352799 Copied
Tagged: child theme, correctly, display, import, templates, woocommerce, wordpress
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Child theme imported not displaying correctly.

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