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Child Theme is not working correctly - by sande410

This topic has 8 replies, 4 voices, and was last updated 9 years, 2 months ago ago by Jack Richardson

sande410

Participant

September 16, 2015 at 00:03

I want to modify changes to my header.php file. I downloaded it from the parent theme and then uploaded header.php to child theme. I added a script and it wasn’t showing.

It worked when I added the script under my parent theme but this is not what I want. Please advise.

Please, contact administrator
for this information.

#87134 Copied

7 Answers

Stan Russell

Participant

September 16, 2015 at 08:20

Hello,
have you included header.php file to your child theme?

Please read here how to do it right:
https://codex.wordpress.org/Child_Themes#Referencing_.2F_Including_Files_in_Your_Child_Theme

Regards,
Stan Russell.

#87170 Copied

sande410

Participant

September 17, 2015 at 19:41

From my understand, I already did what is expected: Download header.php and upload header.php into child theme folder.

No luck. Please advise.

#87669 Copied

Eva Kemp

Support staff

September 17, 2015 at 19:45

Hello,

Please clarify what script you’ve added (write it in this topic) and specify what result you want to achieve.

Thank you.
Regards,
Eva Kemp.

#87672 Copied

sande410

Participant

September 17, 2015 at 19:49

Under child theme’s file header.php file, I have added this script in head section, right before </head> closes:

<script type=”text/javascript”>var $zoho= $zoho || {salesiq:{values:{},ready:function(){$zoho.salesiq.floatbutton.visible(“hide”);}}};var d=document;s=d.createElement(“script”);s.type=”text/javascript”;s.defer=true;s.src=”https://salesiq.zoho.com/livskin/float.ls?embedname=livskin”;t=d.getElementsByTagName(“script”)[0];t.parentNode.insertBefore(s,t);</script>

After I save it, I view my sources and do not see it there. But when I add it under header.php in Parent theme, it does show. Lmk if that make sense.

#87676 Copied

Eva Kemp

Support staff

September 17, 2015 at 20:22

Hello,

I’ve activated child theme and I see the script in source code:
http://storage1.static.itmages.com/i/15/0917/h_1442517700_7930680_24cb3058ed.png
Please clear browser cache and check again.

Regards,
Eva Kemp.

#87692 Copied

sande410

Participant

September 18, 2015 at 22:55

Thank you!

#88044 Copied

Jack Richardson

Support staff

September 19, 2015 at 09:24

Hello,

You’re welcome.

Best regards,
Jack Richardson.

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