Return to previous page

Child theme issues with product gallery and ajax add to cart

This topic has 12 replies, 3 voices, and was last updated 2 years, 9 months ago ago by Olga Barlow

giannis

Participant

March 12, 2022 at 14:16

child theme has some issues with product gallery. It does not display at all. Also there is a problem with ajax and add to cart button seems to load for ever . We noticed that when using xstore parent theme none of these happens. the error we get on console is XStoreversion : 8.1.1 child theme version 1.0 xstore core version 4.1.1

woocommerce.min.js?ver=1.0:1 Uncaught TypeError: etTheme.swiperFunc is not a function
at HTMLBodyElement. (woocommerce.min.js?ver=1.0:1:13878)
at HTMLBodyElement.dispatch (jquery.min.js?ver=3.6.0:2:43064)
at HTMLBodyElement.v.handle (jquery.min.js?ver=3.6.0:2:41048)
at Object.trigger (jquery.min.js?ver=3.6.0:2:71515)
at HTMLBodyElement. (jquery.min.js?ver=3.6.0:2:72110)
at Function.each (jquery.min.js?ver=3.6.0:2:3003)
at s.fn.init.each (jquery.min.js?ver=3.6.0:2:1481)
at s.fn.init.trigger (jquery.min.js?ver=3.6.0:2:72086)
at Object.success (cart-fragments.min.js?ver=6.3.1:1:955)
at c (jquery.min.js?ver=3.6.0:2:28327)

#319470 Copied Theme version: 8.1.1 WooCommerce version: 6.3.1

11 Answers

Rose Tyler

Support staff

March 12, 2022 at 14:26

Hello,

Check the code you added in the child theme files. We are not responsible for custom changes that you do in the child theme.

Regards

#319472 Copied

giannis

Participant

March 14, 2022 at 08:50

no extra code was added .

#319541 Copied

Rose Tyler

Support staff

March 14, 2022 at 08:57

Hello,

In this case, provide temporary wp-admin and FTP access, so we can take a closer look.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#319543 Copied

giannis

Participant

March 14, 2022 at 09:05

In addition to that, when i try to delete products from cart dropdown , the first item is deleted but the next item loads forever and is not deleting. Some js causes this error but i cannot find which. Could we reinstall xstore files again

#319544 Copied

giannis

Participant

March 14, 2022 at 09:47

οκ

Please contact administrator
for this information.

#319546 Copied

Olga Barlow

Support staff

March 14, 2022 at 15:43

Hello,

Do you use any CDN or server cache? Could you, please, temporarily disable them?

Regards

#319565 Copied

giannis

Participant

March 14, 2022 at 18:29

we do not run cdn or server cache

Please contact administrator
for this information.

#319579 Copied

giannis

Participant

March 14, 2022 at 18:32

in plugins we do run wp- optimize

Please contact administrator
for this information.

#319580 Copied

Olga Barlow

Support staff

March 15, 2022 at 10:08

Hello,

Don’t enable Disable Theme Swiper Js Library option in Theme Options > Speed optimization. Check your slider now, please.

Regards

#319616 Copied

giannis

Participant

March 15, 2022 at 13:11

yes it did the trick . Ty very much . I ll let it as. But how did it cause the conflict ? i mean the issue is not linked with extra code or plugins. it happened after an update in xstore and woocommerce

#319628 Copied

Olga Barlow

Support staff

March 16, 2022 at 12:45

Hello,

We have that option for those who don’t use sliders for example and would like to disable that to speed up the site speed. Or if the client uses a plugin that already calls Swiper JS Library and doesn’t need an additional call for that.

Regards

#319709 Copied
Tagged: add to cart, ajax, child themes, issues, product gallery, woocommerce, wordpress
Viewing 12 results - 1 through 12 (of 12 total)