Child theme translate dont work, nedd help please

Hello, Salmi,

Thank you for contacting us and for using XStore.

Translation files should be uploaded to the parent theme and Core plugin.
Here you can find video tutorials – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Files that you downloaded from https://www.8theme.com/glotpress/projects/xstore/ should be renamed.

We can upload translation files on your site in case you provide us with temporary wp-admin access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

We’ve uploaded re-created translation files. You can edit translations now – https://prnt.sc/NJaAwN16RplZ https://prnt.sc/uB5kJ1yw47Uy

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

We’ve checked the Footer on your site and do not see the problem – https://prnt.sc/0ieIYQ-K_NB-

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

Do you do this via Header Builder, by deleting the connection block https://prnt.sc/E9VUK8DpFKjE

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

Please provide URL of the page.

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

1/ You can delete column – https://prnt.sc/FyCJD_lmMMm1

2/ This is an image – https://prnt.sc/BIcxU5SAOu0t
You can use the image search engine https://www.tineye.com/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

“The question here was where do I get the icons?” – images for demos were prepared by our designer. Your question is unclear to us because this is not about theme functionality, but about content. It looks like you ask us where to get images and content for your site, but it is up to you and maybe to your content manager/designer.
We hope for your understanding.

“Then I would like to remove this section on the page about us. https://prnt.sc/5S7CXoZ3I89Z” – edit page and remove prefooter – https://prnt.sc/qJsjRCcnp8q8

Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

Please open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

1/ You are using an additional plugin there.
We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.
The next custom CSS code can be used to remove the button:

.etheme-sticky-cart .payment_method_stripe_googlepay {
    display: none !important;
}

2/ https://prnt.sc/y1MsQYveYLmC

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

Please check the next screenshot – https://prnt.sc/2EjRTZOtIrK3 , so you need to seo 0px padding – https://prnt.sc/C2bCxsP6T3-U

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

Please read this article – https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/

Kind Regards,
8theme team

Hello, Salmi,

This text comes from WooCommerce plugin, you can see the same on “My account” page, so we would recommend you contact the support of WooCommerce – https://wordpress.org/support/plugin/woocommerce/

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Salmi,

You’re welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you https://www.8theme.com/forums/xstore-wordpress-support-forum/

Kind Regards,
8theme team