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Chose Buton Variable product&Simple Product

This topic has 14 replies, 3 voices, and was last updated 1 months ago ago by Rose Tyler

Adnan

Participant

October 17, 2024 at 17:36

Hello.
My problum, Product Deta mein Variable Product Or Simple product chooz krne kelliye Boutton not Activ.

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support staff only.

#419243 Copied Theme version: 9.3.18

13 Answers

Rose Tyler

Support staff

October 17, 2024 at 17:59

Hello, Adnan,

Thank you for reaching out to us. We understand that you are experiencing an issue where the button to choose between a variable product or a simple product in the product details is not active. Our team is here to assist you in resolving this matter.

Please provide the URL of the product from your screenshot and temporary wp-admin access. We need to check your settings.

Best regards,
8Theme’s Team

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Adnan

Participant

October 17, 2024 at 18:51

How to creat and send temporary wp-admin access.

#419253 Copied

Rose Tyler

Support staff

October 18, 2024 at 07:02

Hello, Adnan,

To create temporary wp-admin access, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Best regards,
8Theme’s Team

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Adnan

Participant

October 18, 2024 at 19:58

New user

Please contact administrator
for this information.

#419455 Copied

Tony Rodriguez

Support staff

October 19, 2024 at 11:41

Hello, @Adnan,

Thank you for providing the wp-admin access.

We are pleased to inform you that your issue has been resolved. Kindly clear your browser cache and check your website to ensure everything is functioning as expected.

Should you have any further questions or concerns, please do not hesitate to reach out.

Best regards,
8Theme Team

#419518 Copied

Adnan

Participant

October 20, 2024 at 18:46

Sir My Problum Unchanged.Sir site Helh check kren ismen cach brows problum a rha he

Please contact administrator
for this information.

#419573 Copied

Tony Rodriguez

Support staff

October 21, 2024 at 07:23

Hello, @Adnan,

In reference to the Site Health Screen, we kindly recommend reviewing the official WordPress documentation for further details. You can access it via the following link:
[WordPress Site Health Screen Documentation](https://wordpress.org/documentation/article/site-health-screen/)

We trust this information will be helpful to you.

Should you have any further questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#419620 Copied

Adnan

Participant

October 21, 2024 at 08:17

site health check

Please contact administrator
for this information.

#419649 Copied

Tony Rodriguez

Support staff

October 21, 2024 at 09:23

Hello, @Adnan,

We are currently unable to access the backend of your website. Kindly provide valid and functional wp-admin access in the private content area. Additionally, please provide a detailed description of the issue you are facing or the specific goal you wish to achieve, so that we can review the situation and assist you accordingly.

Thank you for your cooperation.

Best regards,
8Theme Team

Please contact administrator
for this information.

#419674 Copied

Adnan

Participant

October 21, 2024 at 09:40

sir my problum (product deta) variable product and simple product
chose button not active.
2: site health check kren.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#419682 Copied

Tony Rodriguez

Support staff

October 21, 2024 at 09:58

Hello, @Adnan,

Thank you for your response.

1/ We have thoroughly reviewed the product data for both variable and simple products, including the selection button, and we did not encounter any issues. Everything appears to be functioning as expected.

For your reference, we have recorded a video demonstrating the process. You can find the video link in the private content area.

2/ In reference to the Site Health Screen, we kindly recommend reviewing the official WordPress documentation for further details. You can access it via the following link:
[WordPress Site Health Screen Documentation](https://wordpress.org/documentation/article/site-health-screen/)

We trust this information will be helpful to you.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
8Theme Team

Please contact administrator
for this information.

#419688 Copied

Adnan

Participant

October 22, 2024 at 10:33

app yaqeen kren men bohat preshan hon 20 days se problum solve nahen ho rhi.apki video men ne Dekhi he is men to sab ok he.but my cell per variable product and simple product button not active.lekin neche Wala pora tebel (shipping,inventory,attribute,atc..) active he.leptop per mukaml tebel not active.

Please contact administrator
for this information.

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support staff only.

#419916 Copied

Rose Tyler

Support staff

October 22, 2024 at 11:25

Hello, @Adnan,

Let’s try to examine this in more detail.

1/ Could you please provide us with a link to the product you are trying to edit, where you are encountering difficulties with selecting the “Product Data” option? Here is a screenshot for reference: https://prnt.sc/GdA8n3e0ubqV
Additionally, please let us know which browser you are currently using. We recommend trying to switch to a different computer and using Google Chrome to see if the issue persists.

Private Content

2. Regarding your screenshot from Site Health, this is a separate matter. Please ensure that different issues are posted in separate topics on the support forum, and avoid duplicating requests to prevent any confusion.

Best regards,
8Theme Team

Please contact administrator
for this information.

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