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Circle Button Icons In the Shop Area, On the Product View are Not Visible Partly.

This topic has 7 replies, 3 voices, and was last updated 10 months ago ago by Andrew Mitchell

patrickjanko

Participant

January 23, 2024 at 14:48

The circle button icons in the shop area, on the product view are not visible partly.
Where can I reset the images for the buttons?

Thanks, Patrick

#380995 Copied Theme version: 9.2.6 WooCommerce version: 8.5.1

6 Answers

Rose Tyler

Support staff

January 23, 2024 at 15:08

Hello, Patrickjanko,

Thank you for reaching out to us with your concern.

Your site is under maintenance mode, so we can’t check it.
To assist you effectively, could you please provide us with temporary wp-admin access?

Please provide some screenshots for a better understanding of your request.
Lightshot screenshot or Gyazo tool can be used to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

#381000 Copied

patrickjanko

Participant

January 23, 2024 at 15:13

I switched off the maintenance mode.

Thanks, Patrick

Please contact administrator
for this information.

#381002 Copied

Rose Tyler

Support staff

January 23, 2024 at 15:18

Hello, Patrickjanko,

We appreciate your prompt response, but we can’t see your site content still – https://prnt.sc/LMelOUBfVkH7

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#381004 Copied

patrickjanko

Participant

January 23, 2024 at 15:25

Now I switched off the maintenance mode.
I hope it’s working now.
Please find the credentials in the private area.

Please contact administrator
for this information.

#381006 Copied
Rose Tyler

Support staff

January 23, 2024 at 15:35
Hello, Patrickjanko,

We hope this message finds you well.

The problem is caused by 3rd party plugin on your site, please disable Germanized plugin or add the next code in Theme Options > Theme custom CSS
```
.product-view-mask3 .content-product .footer-product .wc-gzd-additional-info {
    display: none;
}
```
This adjustment should rectify the problem. Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
8Theme’s Team
#381010 Copied
Andrew Mitchell

Support staff

January 23, 2024 at 17:34

Dear patrickjanko,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#381029 Copied
Tagged: circle button icons, fix invisible icons, product view issues, shop area icons, woocommerce icon problems, woocommerce templates, wordpress template visibility
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The issue related to '‘Circle Button Icons In the Shop Area, On the Product View are Not Visible Partly.’' has been successfully resolved, and the topic is now closed for further responses

Circle Button Icons In the Shop Area, On the Product View are Not Visible Partly.

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