On the checkout page as a customer, the cities appear with a black fontcolor before being selected, which makes it difficult to see the city name for selection. In the Elementor page in the back office, the correct color appears, which is gray.
This topic has 7 replies, 4 voices, and was last updated 3 weeks, 5 days ago ago by Andrew Mitchell
On the checkout page as a customer, the cities appear with a black fontcolor before being selected, which makes it difficult to see the city name for selection. In the Elementor page in the back office, the correct color appears, which is gray.
Hello,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best regards,
8Theme’s Team
Done! Thanks you in advice
Dear @R.Cristofor,
We hope this message finds you well.
We would like to inform you that we have uploaded a fix to your website. Additionally, this fix will be included globally in the next theme update.
Kindly clear your browser cache and any CDN you may be using, then check the update at the following link: https://prnt.sc/R7Eaxs1cqlsx.
Please let us know if you need any further assistance.
Best regards,
Jack Richardson
8Theme Team
Sorry, but I gave you the link to the live version of the site, and I use staging. After the fix you made, I accidentally updated the staging version and the changes were not saved. Can you please make the fix on the link from the private notes? Same login details. Besides that, I couldn’t find the patcher in the list, and another problem is that whenever I apply a patcher it applies properly, but after a few hours or a day it tells me it’s not applied and to apply it again. It’s about patcher number: 9485845.
Another issue is that the ‘add to cart’ and ‘buy now’ buttons are not aligned on the desktop version.
Dear @R.Cristofor,
We hope you are doing well.
We have uploaded the same fix for your staging website. Additionally, to ensure proper button alignment, we have applied the following custom CSS: https://prnt.sc/zkPgu4rNsecb.
Regarding the patch issue: If the patch reappears after being applied, we kindly ask you to review the latest response on this topic: https://www.8theme.com/topic/patcher-shows-updates-available-even-after-i-applied-them-a-hour-ago/#post-363427. The provided solution should be helpful for you. Please add the following code to your “child-theme/functions.php” file:
add_filter('xstore_patches_done_reset_on_update_themes', '__return_false');
Note: There is no need to download any additional files, as this code is already included in the latest update that has been released.
Additionally, we kindly recommend creating separate topics for new issues rather than combining multiple concerns into a single thread. This will help us assist you more efficiently.
Should you have any further questions, please feel free to reach out.
Best regards,
Jack Richardson
8Theme Team
Dear R.Cristofor,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘City font selection color its black, not grey’' has been successfully resolved, and the topic is now closed for further responses