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Classico 1.8 function issue with woocomerce

This topic has 15 replies, 3 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

  • Avatar: deepasinglay@123
    deepasinglay@123
    Participant
    July 12, 2017 at 10:43

    Hy previously i was facing some issue because of new woocomerce so i have updated classico 1.8 with updated woocommerce now issue is resolved but joom.js still conflicting all was good with old version of woocomerce after adding a product to the card whole product page designed effected with products tab. before adding product to the cart theme is working fine but after adding its conflicting with joom.js please have a look my dev site. https://eha.dotcomweavers.net/product/stripes-sweat-shirts-2/
    please have a look also after adding to cart popup message is not coming and please please click product tabs DESCRIPTION REVIEWS (1) RETURNS & DELIVERY you will be see the issue the tabs stopped working and my footer also disturbed . if i disable product zoom function so my functionality works fine. please have look.. so i may complete my store and launch.
    Thank you.

    Please, contact administrator
    for this information.
    #167711 Copied Theme version: 1.8
    14 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2017 at 14:02

    Hello,

    Please provide wp-admin and FTP access in Private Content.

    Regards,
    Rose Tyler.

    #167739 Copied
    Avatar: deepasinglay@123
    deepasinglay@123
    Participant
    July 12, 2017 at 14:32

    Hy thank you for quick reply. here my details..

    Please, contact administrator
    for this information.
    #167746 Copied
    Avatar: laranz
    Laranz
    Participant
    July 13, 2017 at 07:49

    Hi,

    What happens if you disable the Zoom in Theme Options -> E-Commerce -> Single Product Page -> Zoom Effect -> Disabled? I tried it it still shows the issue, can you try add this in to your Child theme’s functions.php 

    function theme8_remove_scripts() {
    wp_dequeue_script( 'et_zoom' );
    wp_deregister_script( 'et_zoom' );
}
add_action( 'wp_enqueue_scripts', 'theme8_remove_scripts', 20 );

    If still it didn’t work, try update all the plugins to its latest version and see that fixes the issue, if still didn’t then deactivate all the plugins except woocommerce and see that fixes in that case, activate the plugins one by one and find which plugin cause the conflict.

    Let us know,

    Thanks,
    laranz.

    #167789 Copied
    Avatar: deepasinglay@123
    deepasinglay@123
    Participant
    July 13, 2017 at 08:27

    Hy laranz

    Thank you for reply. yes i checked by add action on function.php the issue is still there but i want to show you some thing can you please try and login with admin go to theme option in 8theme option > E commerce > single product page > zoom effect set it to disable and save settings.
    now go to product page and add it to cart now you see product information tabs are working fine . now again goto theme settings and enable joom function and go to product page again add it to cart you can also see by press f12 and see console that is showing joom.js error.
    after adding that script in function.php joom.js is still there so this is why issue is not solved.

    i disabled all plugin the issue with theme and woocomerce. in your old theme version and old woocomerce (2.x) all was fine but after updating woocomerce i got this issue before adding to cart information tabs stopped working i mean only on product page on loading of page issue was coming. so i updated theme(current version) now issue is coming after adding to cart only.
    can please check once i need to launch my site soon.
    Thank you.

    #167800 Copied
    Avatar: laranz
    Laranz
    Participant
    July 14, 2017 at 08:34

    Hi,

    It seems it has some issues with the new Woo updates, I report this to the developers, for now disable the zoom functionality. We will fix this in the upcoming update.

    Let us know if you have any other questions,

    Thanks,
    laranz.

    #167928 Copied
    Avatar: deepasinglay@123
    deepasinglay@123
    Participant
    July 14, 2017 at 14:17

    Hi,
    can you please report this to your dev team i need urgent. not the whole theme but only for this issue can you work also.. if after clicking add to cart button the popup message is not showing instead of the message is coming on the top and on the cart page click any product which is already added it is again having that same issue.
    Please let me know when it will be update.
    Thank you.

    #167957 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 14:29

    Hello,

    Unfortunately, we can’t connect to your FTP, please check credentials. We will try to fix zoom issue for you. The Ajax add to cart for variable products – requests a lot of customization, but I’ve added this task and it will be realized in one of the next theme updates.

    Regards

    #167958 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 14, 2017 at 14:43

    Hello,

    Or you can simply open classico/woocommerce/single-product/product-image.php file and delete this class https://prnt.sc/fvnp24

    Regards

    #167960 Copied
    Avatar: deepasinglay@123
    deepasinglay@123
    Participant
    July 17, 2017 at 06:56

    Hi Team,

    Thank you for your support and solution it is working for me. i have removed the class from product-image.php and it is working fine that’s great Thank you. so my tabs issue has solved one more thing i need to discuss with you about that popup message issue, after adding to cart popup message is not coming.

    Thank you

    Please, contact administrator
    for this information.
    #168071 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2017 at 09:29

    Hello,

    You’re welcome!
    You can see popup message after add to cart simple product (without variations), this means that “Ajax add to cart” options works for single products http://prntscr.com/fwmm66, but in current theme version this option does not work for variable products, unfortunately.

    Regards

    #168084 Copied
    Avatar: deepasinglay@123
    deepasinglay@123
    Participant
    August 17, 2017 at 07:51

    hi in my store admin “Ultimate Addons for Visual” Composer creating a problem if this plugin is active I can’t edit any product.
    please check once go to admin > products > choose any product which having attributes and variation > now click on variations. you will see you can’t edit that panel.
    now go to plugins and deactivate “Ultimate Addons for Visual Composer” now try to edit product variation you will be able to edit.

    Please, contact administrator
    for this information.
    #170264 Copied
    Avatar: laranz
    Laranz
    Participant
    August 17, 2017 at 07:57

    Hi,

    Go to Ultimate Addons -> Modules -> And try to disable the Woocomposer, and refresh the cache and see that fixes the issue.

    Screenshot: http://take.ms/JcO1G

    Let us know,

    Thanks,
    laranz.

    #170265 Copied
    Avatar: deepasinglay@123
    deepasinglay@123
    Participant
    August 17, 2017 at 08:04

    Hi, Thanks for the quick reply yes it is fine now
    Thank you

    #170267 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 17, 2017 at 08:07

    You’re welcome!

    Regards

    #170268 Copied
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