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Classico Theme not working on SSL - by lakesidenergy

This topic has 10 replies, 3 voices, and was last updated 7 years, 7 months ago ago by Rose Tyler

lakesidenergy

Participant

April 6, 2017 at 16:31

Hi There,

I purchased this theme and it doesn’t seem to work on https. I can get it working on http but not a secure domain. The wordpress install is fine and if I switch to any other theme the site displays correctly. Any ideas? Many thanks…

#158978 Copied Theme version: 1.7.1 WooCommerce version: 3.0.0

9 Answers

Rose Tyler

Support staff

April 7, 2017 at 13:00

Hello,

Thank you for using our theme!
Please try to disable WooCommerce and then check. Let us know the result.

Regards,
Rose Tyler.

#159107 Copied

lakesidenergy

Participant

April 7, 2017 at 13:16

Hi There,

I disabled wooCommerce and this had no effect. Theme just does not display. Please see: https://www.lighting-depot.co.uk/

#159112 Copied

Rose Tyler

Support staff

April 7, 2017 at 13:25

Hello,

Could you please provide wp-admin and FTP access in Private Content so we could check it?

Regards,
Rose Tyler.

#159115 Copied

lakesidenergy

Participant

April 7, 2017 at 13:27

Please see attached…

Please, contact administrator
for this information.

#159116 Copied

Rose Tyler

Support staff

April 7, 2017 at 13:36

Hello,

We also need your FTP access.

Regards,
Rose Tyler.

#159120 Copied

lakesidenergy

Participant

April 10, 2017 at 12:20

Did you identify why the theme isn’t working?

Many thanks…

#159327 Copied

sahandrajabion

Participant

April 10, 2017 at 12:43

Hi,

I just migrated from http to https. There is nothing wrong with the theme, you just have to “search & replace” all “http://” to “https://” in your database, and also make sure that your SSL certificate is correct. I used this script to make this happen: https://interconnectit.com/products/search-and-replace-for-wordpress-databases/

#159335 Copied

lakesidenergy

Participant

April 10, 2017 at 13:30

Hi There,

SSL certificate is correct. Did the search and replace as suggested above and the theme still doesn’t display. If I change the theme to MyStile the site displays fine? Change back to Classico…nothing?

What next?
Many thanks…

#159344 Copied

Rose Tyler

Support staff

April 11, 2017 at 09:15

Hello,

We need you FTP access to check the problem.

Regards,
Rose Tyler.

#159494 Copied
Tagged: classico, theme, woocommerce, wordpress
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