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Classico Theme Unzipping and uploading through Ftp

This topic has 9 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

oaguwahaze

Participant

October 21, 2015 at 03:15

I need support on unzipping the classico theme? There must be something wrong with a file or multiple files because Windows 8 wont unzip the folder. for ftp upload. Oh and since the current version of wordpress wont allow uploading the zip folder itself… I’m completely stuck with a purchased theme and no options of even using it.

Need direct support asap, and I’m not a programmer fyi, so please give me a step by step rundown. I think others might have this same problem.

#95243 Copied Theme version: Classico

8 Answers

Eva Kemp

Support staff

October 21, 2015 at 09:10

Hello,

We can upload the theme for you. Please provide us with FTP and wp-admin panel credentials in Private Content.
Also specify what errors you’re getting when trying to unzip the archive.

Regards,
Eva Kemp.

#95289 Copied

oaguwahaze

Participant

October 21, 2015 at 09:19

I cant ahare ftp information with the public

#95291 Copied

Eva Kemp

Support staff

October 21, 2015 at 10:03

Hello,

Please write FTP details in Private Content. Other clients won’t see the information.

Regards,
Eva Kemp.

#95298 Copied

GHD

Participant

October 21, 2015 at 14:22

There is a character path limit of 260 and the files inside the node_modules folder exceed that limit so it is impossible to unzip and ftp files on a windows machine.

#95372 Copied

oaguwahaze

Participant

October 21, 2015 at 14:26

how?

#95374 Copied

GHD

Participant

October 21, 2015 at 14:45

The “Private Content” section is where you would put your info for only support folks to read.

#95379 Copied

oaguwahaze

Participant

October 21, 2015 at 14:47

I sent in private content

Please, contact administrator
for this information.

#95380 Copied

Eva Kemp

Support staff

October 21, 2015 at 14:49

Hello @oaguwahaze,

You didn’t write FTP username.
Please send it.

Regards,
Eva Kemp.

#95382 Copied
Tagged: classico, templates, theme, unzipping, uploading, woocommerce, wordpress
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