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Clicking on “Lost Your Password” links to an obscure link

This topic has 2 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

Safe Desires

Participant

June 14, 2024 at 22:07

On our site, it links to:
https://safedesires.com/my-account-2/lost-password/
A site that does not exist
It should link to:
https://safedesires.com/my-account/lost-password/

Please, contact administrator
for this information.

#399888 Copied Theme version: 9.3.12

1 Answer

Rose Tyler

Support staff

June 15, 2024 at 07:31

Hello, Safe Desires,

Thank you for contacting us and for using XStore.

Please try to activate any other theme, for example – Storefront (default woocommerce theme). In case the result is the same, it means you need to contact the woocommerce plugin support to get further assistance. Here is a link to the free support forum – https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#399905 Copied
Tagged: best selling, lost password, reliable recovery options, secure links, user-friendly interface, woocommerce themes
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