Close popup window button not working in web and mobile

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Tony Rodriguez

  • Avatar: LVRB Love's Rebel
    LVRB Love's Rebel
    Participant
    October 23, 2024 at 18:25

    Hello.

    The close newsletter popup button does not work.

    I attach video.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 24, 2024 at 05:21

    Hello, @LVRB Love’s Rebel,

    Thank you for contacting us and for using XStore.

    1/ To ensure optimal performance and security, we kindly request that you update your XStore parent theme to the latest version (9.4.3) and XStore core plugin (5.4.3). This update is crucial for maintaining compatibility between the theme and the core plugin, and to prevent any potential issues.

    For detailed instructions on how to update your theme, please refer to our comprehensive theme documentation available at: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    https://xstore.8theme.com/update-history/

    Afterward, Please clear your browser cache and check again.

    We hope this helps.

    Best Regards,
    8Theme’s Team

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