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Cloud Zoom not working - by tlloyduk - on WordPress WooCommerce support

This topic has 7 replies, 2 voices, and was last updated 8 years ago ago by Olga Barlow

tlloyduk

Participant

October 23, 2016 at 15:31

Hi

I have purchased the Cloud Zoom plugin for Woocommerce but I cannot seem to get it to work with XStore theme.

In Woocommerce settings the “Enable Lightbox for product images” checkbox cannot be ticked for some reason. In 8Theme Options, Single Product Page, I have tried enabling/disabling the Lightbox but still not able to get Cloud Zoom to work. Any ideas?

Thanks

Please, contact administrator
for this information.

#143633 Copied

6 Answers

tlloyduk

Participant

October 23, 2016 at 15:41

Ah I spotted this error in the console, which I’m trying to fix

Uncaught TypeError: jQuery(…).prettyPhoto is not a function

#143635 Copied

tlloyduk

Participant

October 23, 2016 at 16:02

I was able to fix this by setting

wp_enqueue_script(‘prettyPhoto’);
wp_enqueue_script(‘prettyPhoto-init’);

in functions.php, but I am not sure if this is the correct thing to do.

I still have the problem where I’m not able to enable the Product Gallery Lightbox in Woocommerce settings, and it seems XStore overrides the Cloud Zoom and uses its own lightbox

#143638 Copied

tlloyduk

Participant

October 23, 2016 at 16:37

OK after some messing about I seem to have got it working. It breaks if you have a Product Gallery associated with the product. It’s fine if there is just one Product Image. Are you aware of this ?

Is there a way to customise the Product Gallery layout ?

#143639 Copied

Olga Barlow

Support staff

October 24, 2016 at 13:57

Hello,

Our theme works fine with this plugin https://wordpress.org/plugins/yith-woocommerce-zoom-magnifier/screenshots/

If you are using any other third-party zoom plugin then some additional customization could be required. Contact plugin author to get it work with our theme.

Regards

#143738 Copied

tlloyduk

Participant

October 24, 2016 at 16:20

Thank you – I swapped to the plugin you suggested and now it works much better.

#143761 Copied

Olga Barlow

Support staff

October 24, 2016 at 18:38

Hello,

Ok. I’m glad that you sorted out.

Regards

#143772 Copied
Tagged: cloudzoom, resolve, templates, troubleshoot, woocommerce, wordpress
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