Return to previous page

Code displaying on each product page after update

This topic has 2 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

Ningen

Participant

July 1, 2024 at 07:56

After updating my website I have a piece of code that appears on each product sheet. And my product layout doesn’t work like before the update

The problem disappears when I deactivate single product builder from the Xstore options.

Can you help me ?

Files is visible for topic creator and
support staff only.

#402497 Copied Theme version: 9.3.14

1 Answer

Rose Tyler

Support staff

July 1, 2024 at 08:16

Hello Ningen,

Thank you for reaching out to us. We apologize for the inconvenience you are experiencing following the recent update to your website.

To assist you effectively, could you kindly provide the URL of page from your screenshot, temporary wp-admin and FTP access? This will enable us to thoroughly investigate and address your concerns.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#402501 Copied
Tagged: best selling woocommerce, code displaying issues, fix code display error, product page troubleshooting, woocommerce themes update
Viewing 2 results - 1 through 2 (of 2 total)