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Coffee Demo Not Importing Correctly - by Nick Sortor

This topic has 6 replies, 3 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

Nick Sortor

Participant

May 6, 2021 at 18:03

Hi,

I’ve tried twice to import the Coffee Demo and the structure doesn’t end up looking like the demo as seen in the demo on the 8 theme website.

All plugins are activated and the database was reset prior to both imports.

Any idea how I can fix this?

My website is brewedshop.sortor.io.

Please, contact administrator
for this information.

#286631 Copied Theme version: 7.2.8 WooCommerce version: 5.2.2

5 Answers

Rose Tyler

Support staff

May 7, 2021 at 06:39

Hello,

Clear cache and check your site now.
Let us know if you need any further assistance.

Regards

#286647 Copied

Nick Sortor

Participant

May 11, 2021 at 23:47

Hi,

My client decided he wanted to change demos so I reset the WP DB and imported the Hipster demo. However, I’m encountering the same problem as before. Could you fix that again?

Login details are still the same as noted in the private content area of the original post. Thanks.

#287168 Copied

Rose Tyler

Support staff

May 12, 2021 at 07:05

Hello,

Please check credentials – https://gyazo.com/2d175f240c4ef80a4cde74abe532d5fa

Regards

#287178 Copied

Nick Sortor

Participant

May 12, 2021 at 15:21

Sorry — forgot to re-add the credentials after DB reset. Credentials should work now.

Please contact administrator
for this information.

#287293 Copied

Olga Barlow

Participant

May 12, 2021 at 15:34

Hello,

Disable all the third-party plugins that do not come bundled with theme and import demo only after that. You’ll be able to enable these plugins once you import demo. Check your site now.

Regards

#287296 Copied
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