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COLLECTION tab link showing SHOP twice in breadcrumb in Mobile Menu

This topic has 4 replies, 2 voices, and was last updated 3 months ago ago by Tony Rodriguez

Imran Khalid

Participant

August 17, 2024 at 09:06

Please see the attached is the SHOP showing twice in breadcrumb for the woocommerce page.

Please advice how can solve this issue.

Thanks

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#410519 Copied Theme version: 9.3.17

3 Answers

Tony Rodriguez

Support staff

August 17, 2024 at 09:27

Hello, @Imran Khalid,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We are pleased to inform you that the issue you reported has been successfully resolved. To ensure that the changes are reflected on your end, please clear your browser’s cache and then revisit your site.

As part of the resolution process, we have modified the settings as follows: navigate to Settings > Permalinks > Product Permalinks > Custom Base, and changed “/shop/” to “/product/”. This adjustment has addressed the concern you were experiencing.

For your reference, we have included a screenshot in the private content area of our correspondence.

Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#410523 Copied

Imran Khalid

Participant

August 18, 2024 at 07:22

Thank you so much… yes it worked but there is one more issue that in my shop page and Collections showing the filters where in other pages of the shop like
https://staging.ikmemoir.com/shop/men/
https://staging.ikmemoir.com/shop/women/

not showing the filter options please advice.

Secdonly, if you see burger menu and click on the Fragrances drop down not easily open.. sometime i need to click so many time to see the sub menu.

Please advice.

Many thanks

#410576 Copied

Tony Rodriguez

Support staff

August 19, 2024 at 05:45

Hello, @Imran Khalid,

Thank you for your response.

1/ We have reviewed your website and would like to inform you that the shop filter functionality is only works and visible only on archive pages, such as the Shop page and category pages.

By default, the shop filters are not working on simple pages,
– https://staging.ikmemoir.com/shop/men/
– https://staging.ikmemoir.com/shop/women/

We trust this information will be of assistance to you.

2/ We have reviewed the functionality of the mobile menu on our website using a personal mobile device, specifically testing the ‘Fragrances’ dropdown. We are pleased to inform you that it appears to be functioning correctly without any issues.

To assist you further, could you please specify the model of the mobile device on which you are experiencing difficulties? Additionally, it would be helpful if you could provide a video demonstrating the issue. This will enable us to understand the problem more clearly and offer precise support.

For future reference, we kindly request that you initiate a new topic for each distinct issue on our support forum. This practice helps in avoiding any confusion and ensures you receive prompt and efficient assistance.

Thank you for your cooperation.

Best regards,
The 8Theme Team

#410658 Copied
Tagged: breadcrumb issue, collection tab fix, shop link duplication, woocommerce mobile optimization, woocommerce themes, wordpress mobile menu
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