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Color filter is not working on my site .

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

dew

Participant

August 18, 2024 at 15:31

after changing the color attribute my color filer is not working. please help how to resolve it.

#410627 Copied Theme version: 9.3.17

1 Answer

Rose Tyler

Support staff

August 18, 2024 at 15:36

Hello,

Thank you for reaching out to us.

We understand that you are currently utilizing third-party plugins for filters. We kindly suggest reaching out directly to the plugin’s support team for specialized assistance.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins, and we can not provide support for such plugins. Sometimes, but not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Should you require personalized customization services, we invite you to submit a request through our customization panel at the following link: https://www.8theme.com/account/#etheme_customization_panel. This will allow you to engage directly with our technical team.
Please note that customization services are subject to additional charges. The exact amount will be determined after a detailed review of your request.

Additionally, we offer our own swatches functionality, which may negate the need for additional plugins. You can view more about this feature here: https://youtu.be/LgzC4iK-j6A?feature=shared

Best Regards,
8Theme’s Team

#410628 Copied
Tagged: color filter issues, filter fix, site troubleshooting, woocommerce support, woocommerce themes, wordpress
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