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Color swatches are gone - by FLIXMarketing

This topic has 2 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

FLIXMarketing

Participant

November 13, 2018 at 14:08

Hi there,

Yesterday you told me how to add an “all products” category and that went all fine. However after that I saw that for almost all products the color swatches were gone. Could be as a result of the category change, can be that it has nothing to do with that but with some other changes.

The weird thing is that they variations are gone. If I ad again the attributes and add variations it all goes well and I save the changes. However after updating the complete page, its all gone. Tried it multiple ways in different ways. It always dissapears again.

However, I could fix it for the English products by making copies of the only product that did still work. Now however, I run into the same for the Dutch version of the product. Text is good, however variation swatches are gone and also the order and products differ from the English version (this might have nothing to do with the variation problem).

Can you please have a look to see how to to solve this?

Cheers, Lizzy

Please, contact administrator
for this information.

#203770 Copied Theme version: 5.1.1

1 Answer

Rose Tyler

Support staff

November 13, 2018 at 14:14

Hello,

Please update Core plugin to 1.1.6 version https://www.8theme.com/documentation/xstore/plugins/plugins-update/ http://prntscr.com/lhtjuf
Then clear cache and check.

Regards

#203772 Copied
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