Return to previous page

Color Variations Problem in not selecting one color

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Rose Tyler

Alyan

Participant

September 21, 2024 at 10:49

I am having trouble with color variations swatches. Even though I put the logic as AND and OR tried with both settings the color variations swatches always select as a multiple. I want it to work in the way that if i select one color and then the other color the previous one should be unselected in OR condition. So, the customer can see only 1 selected color products, Please provide support regarding that. The user should not be able to select multiple colors in filter. As you can see in the attached screenshot I am able to select multiple colors even though I have set OR logic

Files is visible for topic creator and
support staff only.

#415340 Copied Theme version: 9.4.1

1 Answer

Rose Tyler

Support staff

September 22, 2024 at 08:53

Hello, Alyan,

Thank you for reaching out to us.

Please check this topic – https://www.8theme.com/topic/filters-dont-follow-the-either-and-rule-in-the-store/#post-414379

Provide us with temporary wp-admin and FTP access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#415392 Copied
Tagged: color selection woocommerce templates, fix woocommerce color problem, resolving color variation woocommerce, woocommerce color selection issue, wordpress templates color variation, wordpress woocommerce color issue
Viewing 2 results - 1 through 2 (of 2 total)