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Color Variations Swatches Not Showing (again)

This topic has 6 replies, 3 voices, and was last updated 5 years ago ago by Olga Barlow

  • Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    October 27, 2019 at 20:09

    I am not sure what happened, but it seems my color variation color swatches do not seem to be working. On the Attributes, it does not give me the option o chose the color swatch for the colors. Not sure what happened?

    #223924 Copied Theme version: Latest WooCommerce version: Latest
    5 Answers
    Avatar: John Holden
    John Holden
    Support staff
    October 28, 2019 at 04:42

    Hi,

    Please send:

    – Screenshot of issues
    – Admin info (wp-admin URL, username, password)

    I will check this problem for you.

    Regards,
    Hung PD

    #223928 Copied
    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    October 28, 2019 at 09:35

    No problems, please see screenshot here: https://prnt.sc/pp1ivr
    It is not showing the actual color swatches like it did before.

    The site login info is in PVT area. Thanks.

    Please contact administrator
    for this information.
    #223936 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 28, 2019 at 11:12

    Hello,

    We just re-saved the type of the attribute http://prntscr.com/pp31b2and everything is ok again. Not sure why this glitch happened.

    Regards

    #223942 Copied
    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    October 29, 2019 at 11:35

    Thank yo so much, that is perfect.

    #223998 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    October 29, 2019 at 12:15

    You are welcome.

    Regards

    #224005 Copied
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