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Colors changes not changing in header and home page not showing in the live website

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Tony Rodriguez

acdra

Participant

October 30, 2024 at 20:05

Hello ,

Changes done in the backend on the website don´t show in the live website.

I have changed the colours in the header and others colors on the website and on the live website the changes are not showing even if they are showing when loged in .
Also I changed some pictures on the home page and some of those are also not showing.
I have deleted the cache plugin and I can not find any option for flushing any chache option that might be.

Please, contact administrator
for this information.

#421069 Copied Theme version: 9.4.3

1 Answer

Tony Rodriguez

Support staff

October 31, 2024 at 06:01

Hello, @acdra,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue has been resolved. Kindly review your website after clearing your browser cache to ensure everything is functioning as expected.

As part of the resolution, we have disabled the following options under **XStore > Theme Options > Speed Optimization**:
– Static Block Cache
– Menu Cache
– Remove Query String

Please make sure to clear all caches and check your site again.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#421095 Copied
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