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Company name and taxfield on woocommerce checkout page

This topic has 6 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by Rose Tyler

creativesite

Participant

September 21, 2024 at 19:20

Hi,

There’s a plugin, Hucommerce to set a few settings on Woo checkout page.
But when I click on Buying as company, it hides Tax number field, altough in the Hungarian plugin it is set to show it.

Can you please what might be the issue?
thank you!

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5 Answers

Jack Richardson

Support staff

September 23, 2024 at 08:22

Dear @creativesite,

We hope this message finds you well. At 8Theme, we strive to ensure optimal compatibility and performance of our themes. To assist you effectively, we kindly request that you initially test your site using a default theme, such as Storefront, to determine if the issue persists under these conditions.

While we understand that it is not feasible to guarantee compatibility with all existing plugins, we are committed to exploring possible solutions for your specific situation.

Should the issue be resolved with the default theme, please provide us with the correct wp-admin and FTP access credentials. We ask that you submit these details securely in the private area designated for such sensitive information.

Thank you for your cooperation and understanding. We look forward to resolving your issue promptly.

Best Regards,
Jack Richardson
The 8Theme Team

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creativesite

Participant

October 3, 2024 at 20:36

Dear Jack and 8Theme team!

I turned off Hucommerce plugin, but even then there is no field for tax nr if one chooses to give company details. Unfortunately in Hungary it is mandatory to use tax nr if one wants to have an invoice for his company. And if they forget to give it.. it creates extra calls and emailing..
Therefore it would be necessary to have a field for Company tax nr if one gives Company name on the Checkout page.

Can you please help in it?
Thank you very much in advance!
Barbara

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Jack Richardson

Support staff

October 4, 2024 at 08:25

Dear @creativesite,

I hope this message finds you well. We previously requested that you conduct a test using the default Storefront theme, but we have yet to receive a response regarding this matter.

It is essential to determine if the issue persists with the default theme, as this would indicate that the problem may be related to WooCommerce compatibility rather than our theme.

Please, provide us screenshots of results after you test it with Storefront theme.

We appreciate your cooperation and look forward to your prompt response.

Best regards,
Jack Richardson
The 8Theme Team

#417060 Copied

creativesite

Participant

October 4, 2024 at 16:00

Dear Jack,
Sure, and thank you for the quick reply.
I was just afraid, if I use another theme, I would lose all the settings?
Can you please write me how I should do it?
Is Storefront theme the basic theme of 8theme?
And if I change theme, would I lose all the settings so far?

Thank you for your kind help in advance!
Barbara

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Rose Tyler

Support staff

October 6, 2024 at 07:34

Dear @creativesite,

We hope this message finds you well.

We would like to inform you that Storefront is the default official theme provided by the WooCommerce plugin. Due to this, authors of other themes frequently request testing specifically with Storefront.

Please be assured that you will not lose any of your settings or content when switching themes between Storefront and XStore.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Thank you for your attention to this matter.

Best Regards,
8Theme’s Team

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Tagged: company name on checkout, custom checkout fields, taxfield woocommerce checkout, woocommerce checkout customization, woocommerce checkout page, wordpress ecommerce solutions, wordpress woocommerce themes
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