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Compare icon, dropdown and page bug, items added disappeared

This topic has 4 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

Kris

Participant

March 23, 2023 at 15:24

Hi,

The compare function is not functioning properly, we added 3 items into the Compare but both the drop-down in the menu and also the compare webpage cannot display the items, and show an empty page.

Drop Down menu
https://prnt.sc/7R-6_oxP2isP

Compare Page: https://shop.upvising.io/my-account?et-compare-page
https://prnt.sc/CoSwLJ-p7iPR

Can you please help to check and solve this issue? Thank you!

Best,

Kris

Please, contact administrator
for this information.

#351010 Copied Theme version: 9.0.5 WooCommerce version: 7.5.1

3 Answers

Rose Tyler

Support staff

March 23, 2023 at 16:29

Hello, Kris,

Thank you for getting in touch with us.

Please clear the cache and check now.

Kind Regards,
8theme team

#351017 Copied

Kris

Participant

March 23, 2023 at 16:37

Hi Rose,

Thank you it works now, may i know how can i fix it if this happens again?
Thanks!

Best regards,
Kris

#351019 Copied

Rose Tyler

Support staff

March 23, 2023 at 16:40

Hello, Kris,

You’re welcome!
Please contact us if this happens again because we are not sure what caused the problem for you.

Kind Regards,
8theme team

#351022 Copied
Tagged: compare icon, dropdown, items added disappeared, page bug, seo friendly, woocommerce wordpress themes
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