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Compatibility issues with Ajax Add To Cart

This topic has 2 replies, 2 voices, and was last updated 8 months, 1 weeks ago ago by Rose Tyler

Metaxotipia

Participant

March 15, 2024 at 12:32

I have xstore theme installed and disabled ajax add to cart because I also use calculated field forms plugin and it wasn’t working. Fancy product designer doesn’t add to cart and shows an infinite loader spinner. It works only if I enable ajax add to cart in xstore. Do you know what I have to do to solve this problem and allow both CFF and FPD work together?

Please, contact administrator
for this information.

#387082 Copied Theme version: 9.2.9

1 Answer

Rose Tyler

Support staff

March 15, 2024 at 13:31

Hello, Metaxotipia,

Thank you for reaching out to us with your concern.

We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

You can submit additional customization requests https://www.8theme.com/account/#etheme_customization_panel Please note that this extra service will be paid.

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Best Regards,
8Theme’s Team

#387093 Copied
Tagged: ajax add to cart issues, ajax incompatibility woocommerce solution, fix ajax woocommerce compatibility, woocommerce ajax add to cart troubleshooting, woocommerce themes ajax conflict, wordpress woocommerce ajax problems
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