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Compatibility Problem - by Corinna - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 9 years, 3 months ago ago by Eva Kemp

Corinna

Participant

September 7, 2015 at 07:55

Hello,

I’m using the newest Version of the Theme (Royal) with WooCommerce and the Plugin (Product Add-Ons – WooThemes). Since I’ve updated the Theme and WooCommerce I can’t add products to the cart.

Could it be that the theme does not work with the latest version of WooCommerce? (at least it tries to call a function at one point, that does not exists since WooCommerce 2.1)

How can I fix this problem?

Please, contact administrator
for this information.

#84920 Copied Theme version: 2.1 WooCommerce version: 2.4.6

3 Answers

Robert Hall

Support staff

September 7, 2015 at 14:38

Hello,

Please provide us with wp-admin access in Private Content.

Regards,
Robert Hall.

#85074 Copied

Corinna

Participant

September 7, 2015 at 14:42

Okay.

Please, contact administrator
for this information.

#85076 Copied Theme version: 2.1 WooCommerce version: 2.4.6

Eva Kemp

Support staff

September 7, 2015 at 17:41

Hello,

Please disable Ajax “Add To Cart” option in Theme Options > Single Product Page and try to add products to cart after that.

Regards,
Eva Kemp.

#85136 Copied
Tagged: compatibility, problem, solution, solve, themes, woocommerce, wordpress
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