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Compatibility problem with klaviyo plugin

This topic has 2 replies, 2 voices, and was last updated 2 years ago ago by Rose Tyler

oelma

Participant

November 14, 2022 at 17:01

Hello,
When a customer clicks on the “ADD ALL TO CART” button in the “Frequently purchased together” block, several error messages from klaviyo appear at the top of the page.
It seems that it is a function to rebuild the cart that is causing the problem.
See the capture.

Thank you

Please, contact administrator
for this information.

#338571 Copied Theme version: 8.3.7 WooCommerce version: 7.1

1 Answer

Rose Tyler

Support staff

November 14, 2022 at 17:19

Hello,

Because warnings come from klaviyo plugin, you need to contact their support.
We can provide support for the theme only, not for 3rd party plugins.
Also, please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Regards

#338575 Copied
Tagged: compatibility, klaviyo, plugin, theme, woocommerce, wordpress
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