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Conflict between Redux Framework and Elementor

This topic has 8 replies, 3 voices, and was last updated 5 years ago ago by Olga Barlow

darryls

Participant

November 29, 2019 at 03:37

Hi there!

We are using Elementor – instead of Visual Composer – and found a conflict between Elementor and Redux Framework, determined by de/reactivating plugins.

Redux prevents the display of the page built in the Elementor Canvas setting, which I’m using to create a Landing Page.

But when Redux is deactivated I loose access to theme options and the header settings.

Any ideas for a fix?
Thanks!

#225873 Copied Theme version: 6.1

7 Answers

Olga Barlow

Support staff

November 29, 2019 at 13:14

Hello,

First of all, provide us with a temporary WP Dashboard and FTP access to your site to check. Also, provide us with screenshot of the option that you use.

Regards

#225913 Copied

darryls

Participant

November 29, 2019 at 19:59

Sure thing!
Thanks
Mari

Please contact administrator
for this information.

#225956 Copied

Rose Tyler

Support staff

November 30, 2019 at 09:03

Hello,

FTP access that you provided redirects to an empty directory – http://prntscr.com/q46nal Please check.

Regards

#225967 Copied

darryls

Participant

December 3, 2019 at 01:15

Sorry about that. Here’s a new one.
Thanks!
Mari

Please contact administrator
for this information.

#226119 Copied

Olga Barlow

Support staff

December 3, 2019 at 16:41

Hello,

Check now.

Regards

#226159 Copied

darryls

Participant

December 3, 2019 at 19:08

Hurray! Thanks so much!

I’m curious to know what you did, but for now, yay!

cheers,
Mari

#226183 Copied

Olga Barlow

Support staff

December 4, 2019 at 07:48

Hello,

You are welcome. We fixed compatibility, made changes in theme files. Fix will be included in the future update.
Would be grateful for your review on ThemeForest for our theme.

Regards

#226196 Copied
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