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Conflict between woocommerce and elementor on the my account dashboard

This topic has 4 replies, 3 voices, and was last updated 6 months, 2 weeks ago ago by Andrew Mitchell

Marion

Participant

August 5, 2024 at 17:02

Hello support team!
My problem is, that the links in the navigation on the dashboard of my-account Page in Woocommerce do not work: https://www.awesomescreenshot.com/video/30200243?key=f4ccae1e3600d6706f76a5bb86249625. They only open the same general dashboard. I deactivated all the plugins and found out that elementor is the plugin causing this issue. How can I solve this?

#408876 Copied Theme version: 1.0 WooCommerce version: 9.1.4

3 Answers

Luca Rossi

Support staff

August 6, 2024 at 07:42

Dear Marion,

We hope this message finds you well. We have recently disabled the Element Caching feature of the Elementor plugin, and it appears that the functionality has now been restored successfully. You can review the changes at the following link:

https://prnt.sc/udci6GNE86Sy

Could you please verify this on your end and confirm that everything is functioning as expected?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

#408919 Copied

Marion

Participant

August 7, 2024 at 20:39

Thank you very much for your help. This solved the problem!

#409396 Copied

Andrew Mitchell

Support staff

August 7, 2024 at 20:42

Dear Marion,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#409399 Copied
Tagged: elementor issues, fix woocommerce elementor, my account dashboard problems, woocommerce conflict, woocommerce elementor conflict, wordpress templates, wordpress troubleshooting
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Conflict between woocommerce and elementor on the my account dashboard

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