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Conflict with Yoast SEO plugin - by waxingkara

This topic has 10 replies, 3 voices, and was last updated 8 years, 11 months ago ago by Eva Kemp

waxingkara

Participant

March 24, 2016 at 15:34

When entering html in the “Category Header” wysiwyg editor on the product category page (using Woocommerce plugin), after saving, the carats and quotes get converted to html character entities. I have verified that it doesn’t happen when the Yoast SEO plugin (3.1.2) is disabled. Since that meta box is added by the theme, I’m hoping that you will have a fix.

Also, that editor doesn’t have the “visual” editor option, only raw text… Is that right?

#118783 Copied Theme version: 2.6 WooCommerce version: 2.5.5

9 Answers

Eva Kemp

Participant

March 24, 2016 at 16:36

Hello,

Yes, there is only text editor.
Please provide us with wp-admin panel credentials and show the code you’re using in “Category Header” section.

Regards,
Eva Kemp.

#118797 Copied

waxingkara

Participant

March 24, 2016 at 17:17

OK, I just created an account for you to log in. Here’s the page in question:
https://waxingkara.com/wp-admin/edit-tags.php?action=edit&taxonomy=product_cat&tag_ID=55

Please, contact administrator
for this information.

#118814 Copied

Eva Kemp

Participant

March 25, 2016 at 14:38

Hello,

Please provide us with FTP credentials as well.

Thank you.
Regards,
Eva Kemp.

#118918 Copied

waxingkara

Participant

March 25, 2016 at 20:32

Can I ask why you need FTP access? I’m not inclined to give that kind of access on behalf of my client…

#118980 Copied

Jack Richardson

Support staff

March 26, 2016 at 09:13

Hello,

Your query requires additional customization with 3rd-party plugin, but it’s not included in the scope of our basic support. You may order the customization via this form https://www.8theme.com/customization-services/ .
FTP is needed to make changes in the files.

Thank you.
Best regards,
Jack Richardson.

#119005 Copied

waxingkara

Participant

March 26, 2016 at 14:56

I don’t need you to customize anything, I just need to know where the conflict is happening and then I can try to fix it on my end. Can you point me in the right direction?

#119031 Copied

Eva Kemp

Participant

March 28, 2016 at 09:49

Hello,

As I see now the text in categories is shown fine with enabled SEO plugin.
Have you resolved the issue?

Regards,
Eva Kemp.

#119084 Copied

waxingkara

Participant

March 28, 2016 at 17:05

Yes, I had to disable the meta box added by the Royal theme and add one back in on my own. I would suggest fixing this in your theme though. We can’t have been the only customers to have had this issue, the Yoast SEO plugin is very common.

#119146 Copied

Eva Kemp

Participant

March 29, 2016 at 07:39

Hello,

Thank you for the notice. We’ll take it into our account.

Regards,
Eva Kemp.

#119183 Copied
Tagged: conflict, plugin, themes, woocommerce, wordpress, yoast
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