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Connect tel and mailto links at the top bar.

This topic has 3 replies, 3 voices, and was last updated 9 months, 1 weeks ago ago by Andrew Mitchell

Abdulrahman Nahhas

Participant

March 15, 2024 at 00:27

We try to activate links at the top. mailto and tel links. But we cannot because they now see them as link. In the image you see 3 links phone mail and whatsapp. Whatsapp work because there is link. but the others not work.

https://wa.me/XXXXXX

it is work but

mailto: name@domainname or tel:XXXXXXX

not work we cannot add this also

<a href="mailto:">Mail</a>

<a href="tel:">XXXXXX</a>

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#387007 Copied Theme version: 9.2.9

2 Answers

Tony Rodriguez

Support staff

March 15, 2024 at 08:09

Hello, @Abdulrahman Nahhas,

Thank you so much for purchasing our theme and contacting our support center.

In order to resolve your issue, please navigate to XStore >> Theme Options >> Header builder >> Contacts element and delete the existing elements then add them again from scratch.

As an example, the “Url For Field” for a phone number should be formatted as “tel:+xxxxxxxxxx” and for an email address as “mailto:your_email”.

We hope this helps. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#387040 Copied

Andrew Mitchell

Support staff

March 15, 2024 at 22:03

Dear Abdulrahman Nahhas,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#387157 Copied
Tagged: connect tel links, effective communication, enhanced user experience, mailto links, top bar customization, wordpress woocommerce themes
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Connect tel and mailto links at the top bar.

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