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Connection blok - by Marcelo - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 4 years ago ago by Rose Tyler

Marcelo

Participant

January 28, 2021 at 14:58

Hi

I have a problem with a connection block in the header.
I can’t make any changes or delete it. I’ve tried to move it between the headers, but I can’t remove it from the layout.
Inside this block there is a Newsletter and as much as I click on the settings field, I can’t edit it.
The block simply crashed for editing!

#270851 Copied Theme version: 7.2.4.1 WooCommerce version: 4.9.2

5 Answers

Rose Tyler

Support staff

January 28, 2021 at 15:54

Hello,

Thanks for using our theme.
Please provide temporary wp-admin access.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#270870 Copied

Marcelo

Participant

January 28, 2021 at 16:09

The connection block with error is in the center of the main header.

Please contact administrator
for this information.

#270880 Copied

Rose Tyler

Support staff

January 29, 2021 at 10:02

Hello,

Sorry for the delay in answering.
As I can see, you are using CDN, please clear all cache and edit the header then.

Regards

#271003 Copied

Marcelo

Participant

January 29, 2021 at 14:41

183 / 5000
Resultados de tradução
Sorted out.
I only had doubts about the closure of this call, when I click confirm nothing happens.
If it is still open, could you please close it …

Thanks.

#271071 Copied

Rose Tyler

Support staff

January 29, 2021 at 14:49

This topic will be closed. Open up new topics for new questions – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Regards

#271075 Copied
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