Return to previous page

Connection Issue with Google OAuth2 in XStore Theme

This topic has 2 replies, 2 voices, and was last updated 9 months, 3 weeks ago ago by Tony Rodriguez

Mikelo

Participant

January 28, 2024 at 15:57

Dear XStore Support Team,

I hope this message finds you well. I am experiencing an issue with connecting to Google OAuth2 in my XStore theme. Specifically, while the connection is eventually successful, there is a noticeable delay of approximately 2 minutes. Upon investigating, I observed the following warnings in my server logs:( private)

Could you please assist me in resolving this issue? If you need any additional information or clarification, please let me know.

Thank you for your assistance.

Please, contact administrator
for this information.

#381438 Copied Theme version: .9.2.6 WooCommerce version: 8.5.2

1 Answer

Tony Rodriguez

Support staff

January 29, 2024 at 06:17

Hello, @Mikelo,

Thank you so much for purchasing our theme and contacting our support center.

1/ Where exactly do you get mentioned warnings? Have you cleared all cache after revisiting your site?

2/ Please record a video of the problem for a better understanding. Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Furthermore, we would appreciate it if you could create temporary wp-admin and FTP access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

3/ We kindly request that you take a moment to carefully read and adhere to the instructions provided in our theme documentation regarding the integration of Google login. You can access the relevant documentation at the following link: https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

Should you require any further assistance or have any questions, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#381463 Copied
Tagged: google oauth2 woocommerce problems, google oauth2 xstore error, troubleshooting wordpress templates, woocommerce theme connection solutions, wordpress xstore google oauth2 issue, xstore theme connection issue
Viewing 2 results - 1 through 2 (of 2 total)