Return to previous page

Connection Lost notice when editing pages

This topic has 4 replies, 2 voices, and was last updated 9 years ago ago by Eva Kemp

fbskitchens

Participant

November 22, 2015 at 17:12

Hello,

I have been experiencing a regular issue when editing pages. Approximately 30-60 seconds after opening a page’s edit page, a notice appears above the page title which states:

“Connection Lost: Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”

When this happens, I am unable to save any changes or update the page until the message disappears.

It is not due to my internet connection as my internet connection is steady & other website load promptly.

Might you be able to shed some light on why this is happening? Please & thank you!

P.s. I believe I have the most current version of the Woopress theme however I am unsure of the version number. I last updated the theme on November 15th

Please, contact administrator
for this information.

#100721 Copied Theme version: 2.3 WooCommerce version: 2.4.10

3 Answers

Eva Kemp

Support staff

November 22, 2015 at 22:35

Hello,

Try to make changes according to this instruction:
http://codex.wordpress.org/Editing_wp-config.php#Modify_AutoSave_Interval

Regards,
Eva Kemp.

#100735 Copied

fbskitchens

Participant

November 23, 2015 at 15:52

Hi there,
Could you tell me where to place this code? The instructions do not say.
Thanks!

#100875 Copied

Eva Kemp

Support staff

November 23, 2015 at 18:01

Hello,

The code should be placed in wp-config.php file in the root of your site via FTP.

Regards,
Eva Kemp.

#100921 Copied
Tagged: connection, editing, lost, pages, templates, woocommerce, wordpress
Viewing 4 results - 1 through 4 (of 4 total)