Contact Form - by Amoon - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 9 years, 4 months ago ago by Jack Richardson

  • Avatar: Amoon
    Amoon
    Participant
    July 30, 2015 at 20:00

    Ever since I purchased this theme I have had customers call and tell me that the contact form does not work. Something about an ajax error. It works for me in google chrome, and firefox, but like i said I have had ALOT of customers call with the ajax error. What can be done?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 31, 2015 at 11:09

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!

    Best regards,
    Jack Richardson.

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