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Contact form - by Dogsideup - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

  • Avatar: Dogsideup
    Dogsideup
    Participant
    November 2, 2017 at 17:41

    Hi,

    When people fill in our contact form, it comes to us like this:

    Van: [your-name] <[your-email]>
    Onderwerp: [your-subject]

    Bericht inhoud:
    [your-message]

    —
    Deze e-mail is verzonden vanuit het contactformulier op dogsideup.be http://dogsideup.be

    So we don’t see their message at all and don’t know who’s it from…

    Thanks!

    Kind regards,
    Sofie

    #176694 Copied
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 3, 2017 at 08:45

    Hello,

    Please describe the problem in details with screenshots and provide link to page with contact form.

    Regards

    #176712 Copied
    Avatar: Dogsideup
    Dogsideup
    Participant
    November 3, 2017 at 20:17

    Hi,

    This is the link to the contact form: http://dogsideup.be/contact-us/

    Below is exactly what we receive when someone filled in the form:

    Van: [your-name] <[your-email]>
    Onderwerp: [your-subject]

    Bericht inhoud:
    [your-message]

    —
    Deze e-mail is verzonden vanuit het contactformulier op dogsideup.be http://dogsideup.be

    #176756 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 6, 2017 at 09:12

    Hello,

    Could you please provide wp-admin access in Private Content?

    Regards

    #176859 Copied
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