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Contact form gives errors related to imagecreatetruecolor()

This topic has 2 replies, 2 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

Pamela

Participant

September 25, 2017 at 08:05

Hi Eva,

I am having similar problem. If I remove contact form from the page, everything works fine. If i include it, i get a blank page: https://lococoandkubpart.com/?p=20491 with error:
Fatal error: Call to undefined function imagecreatetruecolor() in …/htdocs/wp-content/themes/royal/framework/inc/really-simple-captcha/really-simple-captcha.php on line 111

Could you please help me fix it?
Thanks

Please, contact administrator
for this information.

#173271 Copied Theme version: ROYAL 2.1 WooCommerce version: WooCommerce: 2.5.2

1 Answer

Rose Tyler

Support staff

September 25, 2017 at 08:29

Hello,

Did you try suggestions from this topic? https://www.8theme.com/topic/contact-form-not-working-4/

You use old versions of theme and plugins, so I would recommend making updates.
Follow instructions and update theme to the latest version 3.1:
https://www.8theme.com/demo/docs/royal/#!/installation_upgrade
Also, update all required plugins: https://www.8theme.com/download-plugins/
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/royal/ to avoid problems with old files (it’ll be reuploaded from a new theme package).
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate the theme and skip Setup Wizard.

Regards

#173274 Copied
Tagged: contact form, imagecreatetruecolor(), themes, woocommerce, wordpress
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