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Contact Form in Conflict with Jetpack Plugin

This topic has 11 replies, 2 voices, and was last updated 8 years, 3 months ago ago by Jack Richardson

  • Avatar: Unionfor Web
    Rodrigo
    Participant
    November 14, 2016 at 17:37

    Hello good afternoon,
    I have a problem in the contact form, I checked and I saw that it is in conflict with the Jetpack plugin, what happens is this:

    I configured the form in the file functions.php of the child theme with another field, I changed the “Website” field to “Phone” but I verified from the beginning that I had a problem, the problem is that it was a bit messy, but I found the problem , It is getting the css of the Jetpack plugin.

    What should I do ? I have already tried to ignore this Jetpack css by adding the code in the style.css of the child theme but without success …

    How can I fix this without having to disable the Jetpack plugin or have to discard it?

    I’m waiting.

    #145794 Copied Theme version: 2.9.2 WooCommerce version: 2.6.8
    10 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 19:44

    Hello,

    Please add this code in child style.css:

    .form-control {
    display: block !important;
    width: 100% !important;
}
.contact-form textarea {
    height: 140px !important;
}
input[type="text"] {
  max-width: 100% !important;
}

    Best regards,
    Jack Richardson.

    #145808 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    November 14, 2016 at 19:54

    Without success, it did not work! :c

    #145811 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 14, 2016 at 20:26

    Hello,

    Please provide correct WP Dashboard credentials in Private Content.

    Best regards,
    Jack Richardson.

    #145814 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    November 14, 2016 at 21:00

    Hello,

    Information as requested in private content.

    Please, contact administrator
    for this information.
    #145815 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 15, 2016 at 09:57

    Hello,

    As I see contact form is shown properly now:
    http://prntscr.com/d7h1d8

    Clear browser cache and check again.

    Best regards,
    Jack Richardson.

    #145843 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    November 16, 2016 at 13:19

    Good afternoon,
    I checked it and it was perfect, there’s just one more thing, where the text above the fields is, for example: “Phone”, when you click on the “Phone” it goes directly to the corresponding field to be able to type, “Phone” and “E-mail” already in the first “Name and Surname” and last “Message” does not occur, why is there such a difference?

    From what I have seen, these writings are inside a label, and I saw that in CSS the label is “width: 100%” but it does not seem to correspond to the fields mentioned above “Name and Surname” and “Message”.

    Best regards
    Rodrigo Macedo

    #146020 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 16, 2016 at 17:24

    Hello,

    Sorry, but your last post is unclear. Please show a screenshot of the problem for better understanding.

    Best regards,
    Jack Richardson.

    #146062 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    November 16, 2016 at 20:41

    Hello good afternoon,

    Sorry for the delay, I had a good day, come on, below the prints explaining better what I meant, I hope to understand, I do not know if it was very good. rs

    Screenshot 1
    Screenshot 1

    Screenshot 2
    Screenshot 2

    Best regards
    Rodrigo Macedo

    #146084 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    November 17, 2016 at 17:00

    Hello,
    Forget what I said, I managed to solve it with a few more lines added to the CSS.

    Consider this problem solved and thank you for your attention. So much for the problem that I had previously said of the messy fields as to the question asked earlier!

    Best regards
    Rodrigo Macedo

    #146149 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 17, 2016 at 20:30

    Hello,

    Glad to hear you managed to resolve the issue.
    If there are any questions don’t hesitate to contact us.

    Best regards,
    Jack Richardson.

    #146178 Copied

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The issue related to '‘Contact Form in Conflict with Jetpack Plugin’' has been successfully resolved, and the topic is now closed for further responses

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