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Contact form issues - by mrmzalewski - on WordPress WooCommerce support

This topic has 5 replies, 2 voices, and was last updated 8 years, 12 months ago ago by Eva Kemp

mrmzalewski

Participant

December 25, 2015 at 13:14

Hi there,

I have tried setting up a contact form on the website with the provided plug in Contact Form 7 but there seems to be in issue. Two issues.

First, after reCaptcha set up with google, the form doesn’t send at all and i get the following message:

Failed to send your message. Please try later or contact the administrator by another method.

Also, the form is very small and not scaled to the actual box- what should i do to get it stretched and fit in with the column?

More info in private:

Please, contact administrator
for this information.

#105801 Copied

4 Answers

mrmzalewski

Participant

December 25, 2015 at 13:25

Hi,

I just checked and its definitely something to o with the reCaptcha setup, if i remove the recaptcha option it works without any issues (still wrong formatting on the page though).

Would you like me to send you wordpress log in details?

thanks
m

#105806 Copied

Eva Kemp

Support staff

December 25, 2015 at 14:13

Hello,

The same error persists with default WordPress Twenty Sixteen theme.
Check it yourself.
You need contact plugin support to investigate this issue:
http://contactform7.com/support/

Regards,
Eva Kemp.

#105808 Copied

mrmzalewski

Participant

December 25, 2015 at 14:55

Hi there,

Is the alignment issue also to do with them?

thanks
m

#105811 Copied

Eva Kemp

Support staff

December 26, 2015 at 09:17

Hello,

Now your form is shown this way:
http://storage2.static.itmages.com/i/15/1226/h_1451117786_7870903_15ef92ba02.png

I don’t think it’s small.
Please clarify how you want it to be looked like.

Regards,
Eva Kemp.

#105839 Copied
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