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Contact Form not sending - by ataxel - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

ataxel

Participant

February 1, 2016 at 22:38

Hi again,
while testing the form it does’nt send at all.
I use it in conjunction with wpml (but I guess it’s not a big deal).
I received the ajax notification on the page but no email.

I change the contact recipient mail multiple time to test different server but still nothing; and while it’s beautifully crafted already, I wish to use this one instead of the extension that will load my site another plugin.

Thank you for your help and dedication!

Lp (*

#111174 Copied Theme version: 2.8 WooCommerce version: 2.5.1

5 Answers

Jack Richardson

Support staff

February 2, 2016 at 08:39

Hello,

I’ve checked contact form and message has been sent as the notice says:
http://storage4.static.itmages.com/i/16/0202/h_1454398663_9028014_8e99ffaecf.png

Please also check Spam folder in your mail account.

Best regards,
Jack Richardson.

#111208 Copied

ataxel

Participant

February 2, 2016 at 19:24

Well, i know, but it did not get through !
Even in junk mail –

#111329 Copied

Eva Kemp

Support staff

February 2, 2016 at 19:59

Hello,

Please provide us with WP Dashboard and FTP details in private content.

Regards,
Eva Kemp.

#111340 Copied

ataxel

Participant

February 2, 2016 at 20:13

FTP details not accessible for some reason

Please, contact administrator
for this information.

#111343 Copied

Eva Kemp

Support staff

February 3, 2016 at 09:18

Hello,

I’ve checked contact form with Gmail account and email has been delivered successfully:
http://storage5.static.itmages.com/i/16/0203/h_1454487416_7647813_1d723a3642.png

Try to use other email address (gmail for example) or you need contact your hosting provider support to check mail logs.

Regards,
Eva Kemp.

#111384 Copied
Tagged: best selling, contact, email, form, send, themes, woocommerce
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