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Contact Form not sending email - by dantissimo

This topic has 4 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

  • Avatar: dantissimo
    dantissimo
    Participant
    December 10, 2014 at 13:46

    Hi,

    first of all, congrats for your great theme. I have installed IDSTORE theme on my wordpress woocommerce, and all OK, but my Contact Form not working!! My email is saved and the confirmation message says An email was sent, but is not true.

    Could you take a look into my webpage oconnect.es? Thanks in advance.

    P.D: I’ve saw that the confirmation message into shortcode.php the div class of message is “yay” but I can’t see that!!

    Please, contact administrator
    for this information.
    #28837 Copied
    3 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 10, 2014 at 16:24

    Hello,

    We’ve tested your contact form and it works well.
    If your problem continues please contact to your hosting to checks the mail logs.

    Regards,
    Robert Hall.

    #28872 Copied
    Avatar: dantissimo
    dantissimo
    Participant
    December 10, 2014 at 17:32

    Thanks for your fast reply, You are right. Now it’s working, coulb be the server configuration.

    Thanks!!!

    #28888 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 10, 2014 at 17:52

    Hello,

    You’re welcome!
    If you have any questions please feel free to contact us.

    Regards,
    Robert Hall.

    #28893 Copied
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