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Contact Form Not Working - by Rachel - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 9 years, 11 months ago ago by Robert Hall

  • Avatar: Rachel
    Rachel
    Participant
    November 30, 2014 at 12:23

    I followed instructions in creating a form. I have put my email address under the “theme settings” but when I fill out the form and press enter, this is the message i get:

    The security code you entered did not match. Please try again.

    the security code does match.

    I refreshed the page, made sure that the caps matched,then got this:

    Error while sending a message!

    Please help!

    Please, contact administrator
    for this information.
    #27355 Copied
    2 Answers
    Avatar: Rachel
    Rachel
    Participant
    December 1, 2014 at 12:20

    i found out why, for some reason,my email was there yesterday and today it wasn’t. i re-added it and its working now. Thanks!

    #27421 Copied
    Avatar: Robert Hall
    Robert Hall
    Support staff
    December 1, 2014 at 15:33

    Hello,

    We’re glad to hear it.
    If you have any questions feel free to contact us.

    Regards,
    Robert Hall.

    #27476 Copied
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