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Contact form won't go the full width

This topic has 87 replies, 5 voices, and was last updated 8 years, 3 months ago ago by Eva Kemp

Michaela

Participant

July 25, 2016 at 09:14

Hello,

The text breaks on ipad view so I need to remove   on the ipad view similar to the code placed in the mobile CSS area such as:

br{
display: none;
}

Here is the link of broken text example:
https://www.dropbox.com/s/yd5fndbgg1wbka3/IMG_0145.jpg?dl=0

I would like the text to display without breaks in the copy?

Thank you.

Please, contact administrator
for this information.

#134543 Copied

Michaela

Participant

July 25, 2016 at 09:26

Hello,

On mobile view why does my first image disappear using ‘Slider Revolution’. It is blank for the first transition but the other two images on the set of three fade in and display correctly. Can you please help?

https://www.dropbox.com/s/o5uu1yq43djuovc/IMG_2323.jpg?dl=0

Thank you.

Please, contact administrator
for this information.

#134549 Copied

Eva Kemp

Support staff

July 25, 2016 at 09:48

Hello,

I don’t see such issue http://storage8.static.itmages.com/i/16/0725/h_1469436503_3085496_ec2cdb0a02.png .
Try to clear browser cache and check again.

Regards,
Eva Kemp.

#134562 Copied

Michaela

Participant

July 26, 2016 at 06:33

Hello,

The text breaks on ipad view so I need to remove on the ipad view similar to the code placed in the mobile CSS area such as:

br{
display: none;
}

Here is the link of broken text example:
https://www.dropbox.com/s/yd5fndbgg1wbka3/IMG_0145.jpg?dl=0

I would like the text to display without breaks in the copy?

This is urgent now. I have posted this issue a few times so really hope you can help. We are going live on the 28th.

Thank you.

Please, contact administrator
for this information.

#134678 Copied
Eva Kemp

Support staff

July 26, 2016 at 08:11
Hello,

Add this code in Custom CSS for tablet section:
```
br{
display: none !important;
}
```
Regards,
Eva Kemp.
#134692 Copied
Michaela

Participant

July 26, 2016 at 08:50

Hi Eva,

Problem still occurs?? text is still broken on ipad landscape view? can this be fixed??

Plus my icons are in a vertical line on the ipad portrait view can you help with making them into a horizontal line? like the desktop?

Thank you.

Please, contact administrator
for this information.

#134705 Copied
Eva Kemp

Support staff

July 26, 2016 at 09:19
Hello,

I’ve also added the code in Custom CSS for desktop.
Please check the text now.

As for icons I’ve added this code in Custom CSS for tablet and Custom CSS for mobile landscape sections:
```
.aps-each-icon a {
 display: inline-block;
}
.aps-each-icon {
 display: initial !important;
}
```
Clear browser cache and check.

Regards,
Eva Kemp.
#134709 Copied
Michaela

Participant

July 26, 2016 at 11:01

Hi Eva,

Unfortunately my home page banners have lost the line breaks as well. Can you please fix the code? help me my deadline is soon? thank you so much.

What they should look like – Stacked text (if one is fixed I can fix the other two)?
https://www.dropbox.com/s/2tw7i7b904aajq5/Screen%20Shot%202016-07-26%20at%207.08.47%20pm.png?dl=0

Not working – lost line breaks:
https://www.dropbox.com/s/8fcdaaommr4mwgt/Screen%20Shot%202016-07-26%20at%207.09.01%20pm.png?dl=0

Also. Mobile view an icon is missing?
https://www.dropbox.com/s/8kt8kw75u8qfyw8/IMG_2340.jpg?dl=0

And the line breaks on mobile view have disappeared?
https://www.dropbox.com/s/7q8xsnym0tglt3n/IMG_2341.jpg?dl=0

Desktop view breaks have disappeared?
https://www.dropbox.com/s/ectj473o3m10jkw/Screen%20Shot%202016-07-26%20at%207.22.45%20pm.png?dl=0

Ipad view breaks have disappeared?
https://www.dropbox.com/s/bl1ljpkc47ecnz9/IMG_0147.jpg?dl=0

Thank you.

Please, contact administrator
for this information.

#134726 Copied
Eva Kemp

Support staff

July 26, 2016 at 11:22
Hello,

Add this code in Global Custom CSS:
```
.tp-resizeme br {
 display: block !important;
}
```
I don’t see the issue with icon on my side:
http://storage4.static.itmages.com/i/16/0726/h_1469528359_7239234_3586ea589d.png

Try to clear browser cache and check again or check in another browser.

To get breaks back you need delete the code Theme Options > Custom CSS from all sections:
```
br {
 display: none;
}
```
Otherwise it will be removed everywhere you added it.

Regards,
Eva Kemp.
#134731 Copied
Michaela

Participant

July 26, 2016 at 14:04

Hi Eva,

Is there another way to set ‘Julie Westerik’ on one line; Mobile:…; and Email:…’ on different lines. I want to keep the removal code from Custom CSS. This contact panel is the only glitch throughout the site?

Thank you.

#134748 Copied

Eva Kemp

Support staff

July 27, 2016 at 08:09

Hello,

Now I don’t see issues on Contact page http://storage6.static.itmages.com/i/16/0727/h_1469603384_7111437_e858986af7.png . Have you changed anything?

Regards,
Eva Kemp.

#134789 Copied

Michaela

Participant

July 27, 2016 at 09:18

Hello,

I have two last requests, firstly can you help me shrink the text on my contact page for mobile view only? It is fine on everything else.

https://www.dropbox.com/s/4ferhc18mzbdo82/MOB.jpg?dl=0

Lastly, landscape view for ipad still has broken text. The code below isn’t working for landscape. But is ok on portrait view ipad?

br{
display: none !important;
}

Link below:
https://www.dropbox.com/s/ycqdpq4uw1evb91/IPAD.jpg?dl=0

I go live tomorrow so hope you can help quickly. Thank you so much for your assistance.

Please, contact administrator
for this information.

#134799 Copied
Eva Kemp

Support staff

July 27, 2016 at 09:32
Hello,

Add this code in Custom CSS for mobile:
```
.page-id-22382 .wpb_text_column p {
 font-size: 15px !important;
}
```
and add this code in Custom CSS for desktop:
```
.page-id-22076 .wpb_text_column p br {
 display: none;
}
```
Regards,
Eva Kemp.
#134801 Copied
Michaela

Participant

July 27, 2016 at 10:21

oh wow! nearly just a quick fix, can we centre or LH align ‘Julie Westerik’ name on mobile view only.

Link below:
https://www.dropbox.com/s/glgpujbb2tiv1wo/Centre.jpg?dl=0

Thank you so much.

Please, contact administrator
for this information.

#134814 Copied
Eva Kemp

Support staff

July 27, 2016 at 10:37
Hello,

Please use this code in Custom CSS for mobile:
```
.page-id-22382 .wpb_text_column p {
 text-align: left !important;
}
```
Regards,
Eva Kemp.
#134820 Copied
Michaela

Participant

July 27, 2016 at 11:36

Hi,

I can’t break the ‘with’ in the first paragraph it isn’t responding to the code – but should be? only the ‘home’ page seems to have this issue the rest of the pages are ok – very bizarre??

Link below:
https://www.dropbox.com/s/0v68z2ontiicwhg/Screen%20Shot%202016-07-27%20at%208.02.23%20pm.png?dl=0

Thank you – that’s it!!!

Please, contact administrator
for this information.

#134830 Copied

Eva Kemp

Support staff

July 27, 2016 at 12:24

Hello,

I’ve added additional  tag in your text. Please check now.

Regards,
Eva Kemp.

#134838 Copied

Michaela

Participant

July 27, 2016 at 14:12

Hi Eva,

Just a quick fix the flourishes on the contact page are off centre now, can you please help me fix this and hoping quickly I have just sent the site to my client.

Link below:
https://www.dropbox.com/s/kkmdbyn7he9eo4l/IMG_2348.jpg?dl=0

Thank you so much.

Please, contact administrator
for this information.

#134849 Copied

Robert Hall

Support staff

July 27, 2016 at 14:18

Hello @Michaela,

Navigate to page setting -> edit these element and add the following code text-align:center !important; as on screenshot: http://prntscr.com/by60ar

Regards,
Robert Hall

#134850 Copied

Michaela

Participant

July 31, 2016 at 13:23

Hello,

I have noticed the pages below have been listed in my browser (Google serach). These are fake template pages from the them which need to be removed and do not apply to the site. How do I remove them?

http://myfairtradie.com.au/tradie-registration
http://myfairtradie.com.au/product-category/posters/
http://myfairtradie.com.au/product-category/hoodies/
http://myfairtradie.com.au/product-category/accessories/
http://myfairtradie.com.au/what-we-do
http://myfairtradie.com.au/how-we-do-it
http://myfairtradie.com.au/what-to-expect

Hope you can help?

Please, contact administrator
for this information.

#135107 Copied

Jack Richardson

Support staff

July 31, 2016 at 13:33

Hello,

Do you mean Google search engine?
Sorry, but this is beyond our basic support scope.
You have to wait till Google robots re-index your site.
It may take quite a long time.
We recommend you to contact some SEO specialist regarding your query.

Best regards,
Jack Richardson.

#135111 Copied

Michaela

Participant

August 23, 2016 at 11:31

Hello,

I need help hiding paragraphs 3 and 4 from my home page in mobile view of my website. I have made paragraphs 3 and 4 ‘pink’ in the link provided, so you can see what text needs to be hidden.

Can you help with some code to do this. I have provided my wordpress details to view the homepage and the required text.

Link:
https://www.dropbox.com/s/fcu8n66rl93y5jy/hide_para_3and4.jpg?dl=0

Hope you can help and hear from you soon.

Thanks again.

Please, contact administrator
for this information.

#137490 Copied Theme version: RoyalStore v 0.0.1 - Doctor

Michaela

Participant

August 23, 2016 at 11:53

Hello,

I have a major issue with my site and additional links online through all browsers (a mess).

The following are 404 errors:

JEWELLRY | Product Categories | My Fair Tradie
taking the headache out of home improvements – My Fair Tradie
Free Tradie Registration – My Fair Tradie
What We Do – My Fair Tradie
Accessories | Product Categories | My Fair Tradie
Hello world! | My Fair Tradie

And I have multiple pages appearing such as (and more):

Static Blocks | My Fair Tradie – is a page in my site I can’t remove?
Testimonials | My Fair Tradie
Uncategorized | My Fair Tradie
Footer2 – My Fair Tradie
RoyalApp.com – My Fair Tradie
Creative – My Fair Tradie
Contact us – My Fair Tradie
Sample Page – My Fair Tradie

Can you please HELP or explain why this is happening?? I am very concerned and need to clean up. My wordpress details are provided to have a look.

Please help ASAP.
Thanks again.

Please, contact administrator
for this information.

#137492 Copied Theme version: RoyalStore v 0.0.1 - Doctor

Michaela

Participant

August 24, 2016 at 10:57

Hello,

Hope you can help … I need help hiding paragraphs 3 and 4 from my home page in mobile view of my website. I have made paragraphs 3 and 4 ‘pink’ in the link provided, so you can see what text needs to be hidden.

Can you help with some code to do this. I have provided my wordpress details to view the homepage and the required text.

Link:
https://www.dropbox.com/s/fcu8n66rl93y5jy/hide_para_3and4.jpg?dl=0

Hope to hear from you soon.

Thanks again.

Please, contact administrator
for this information.

#137626 Copied Theme version: RoyalStore v 0.0.1 - Doctor

Jack Richardson

Support staff

August 24, 2016 at 15:43

Hello,

Sorry, but there is no option to hide specific paragraphs on mobile.

Please give direct links where you’re getting 404 error.

Static Blocks | My Fair Tradie – is a page in my site I can’t remove?
Testimonials | My Fair Tradie
Uncategorized | My Fair Tradie
Footer2 – My Fair Tradie
RoyalApp.com – My Fair Tradie
Creative – My Fair Tradie
Contact us – My Fair Tradie
Sample Page – My Fair Tradie

Sorry, but I don’t understand this query. Do you wish to remove these pages in WP Dashboard > Pages section?

Best regards,
Jack Richardson.

#137676 Copied

Michaela

Participant

August 26, 2016 at 15:08

Hello the above has been fixed. Thank you.

However, the magnify glass from the blue box under ‘after gallery’ has disappeared? Can this be fixed. This issue appears on all sub gallery pages.

Link:
https://www.dropbox.com/s/z0s4hijay91nzc4/Screen%20Shot%202016-08-25%20at%201.32.48%20pm.png?dl=0

Hope you can help.
Thanks again.

Please, contact administrator
for this information.

#137973 Copied Theme version: RoyalStore v 0.0.1 - Doctor

Eva Kemp

Support staff

August 26, 2016 at 15:20

Hello,

Please provide FTP credentials.
Also we can’t access the admin panel http://demosite.myfairtradie.com.au/wp-admin , it redirects to http://myfairtradie.com.au

Please check it.

Regards,
Eva Kemp.

#137976 Copied
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