Return to previous page

Contact seller button (Dokan) - by tuijatuulia

This topic has 7 replies, 2 voices, and was last updated 3 years, 4 months ago ago by Olga Barlow

tuijatuulia

Participant

July 19, 2021 at 03:52

Hi,
I noticed contact seller button showed only on some product pages. I adjusted Dokan settings, and now I can again see it on product pages. But it is no longer aligned at all – earlier it was – how to align it somehow?

There are 2 positions in Dokan for the button, now I have setting “Above product tab” and there is also “Inside vendor info tab” that is good too. But these settings don’t seem to change the position of the button.

Here example button:
https://www.villeriina.net/product/lahjakortti/
(Contact/INFO)
It should not be so clear the “To cart” button, it could be perhaps under Share -icons, for example. How to change this?

#294719 Copied Theme version: 7.2.11 WooCommerce version: 5.5.1

6 Answers
Olga Barlow

Support staff

July 19, 2021 at 16:44
Hello,

1) Does the Dokan option works fine with the Storefront theme?
2) Add the below code to Theme Options > Custom CSS to fix the alignment of that button with existing position
```
.product-content .variations_button .dokan-store-support-btn {
    flex-basis: 100%;
}
```
Regards
#294828 Copied
tuijatuulia

Participant

July 20, 2021 at 09:49

Hi,

Thanks for the code suggestion, the button went very big now.. any chance of making it a bit smaller..and to show it lower – now it outshines the To cart button..
So I tried changing it to Vendor info tab.

To my surprise it works in Storefront and Dokan themes, and it now (why now, earlier not..) goes to Vendor info tab also in Xstore when I change the setting.
in storefront it goes to vendor info tab: https://prnt.sc/1dflwpr

But the color of the button is white and odd violet on hover – where to change these? Also the tab links are violet.. should be blue..

https://prnt.sc/1dfnov6

oh it must be some cacheing issue.. I have deleted all cache on server and client but still I can see from the main menu that theme is not loading correctly(lacks all styling). Sorry, checked, I dont even have any caching plugin activated, so it can’t be the cache.

https://prnt.sc/1dfnov6

Also always when I change theme, it removes my widgets from the header – (as in the picture, currency and language) are always changing location – is this how it just happens always?

#294951 Copied

tuijatuulia

Participant

July 20, 2021 at 09:55

You can see to the server with attached info

Please contact administrator
for this information.

#294952 Copied

Olga Barlow

Support staff

July 20, 2021 at 16:31

Hello,

I can’t log in to your Dashboard https://prnt.sc/1djqnfi

Regards

#295035 Copied

tuijatuulia

Participant

July 22, 2021 at 01:29

Hi,
I just tested it and it works fine for me (copied all params from this ticket and tried again)
Did you get some other errors? It could be also my new hosting security measures for admin access..
Sorry about the delay in my responses, I don’t get emails when ticket is responded to, don’t know why.

#295337 Copied

Olga Barlow

Support staff

July 22, 2021 at 15:21

Hello,

It seems that I tried to log in using the wrong form on sisaankirjautuminen page.
I used login popup and it works.
I checked the button and it’s ok https://prnt.sc/1edi7jn
Active tab color also is ok. So, what’s the problem?

Regards

#295444 Copied
Viewing 7 results - 1 through 7 (of 7 total)