Contacto form - by unvolado - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 10 years, 6 months ago ago by Eva Kemp

  • Avatar: unvolado
    unvolado
    Participant
    June 10, 2014 at 15:22

    Hi,

    I have problem with the contact form.
    if the people want to contact me they only see the html codes but not the contact form.
    How i can arrange the problem?
    i’ll sent you the link where you can see the ”mistake”: http://unvolado.com/contacto/

    thanks

    7 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 10, 2014 at 15:30

    Hello,

    Please provide us with wp-admin credentials.

    Regards,
    Jack Richardson

    Avatar: unvolado
    unvolado
    Participant
    June 10, 2014 at 16:01

    my user and my password?

    Avatar: Eva
    Eva Kemp
    Support staff
    June 10, 2014 at 16:12

    Hello,

    Yes, please. We need them to check the issue with the contact form.
    You can provide the credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: unvolado
    unvolado
    Participant
    June 11, 2014 at 10:40

    i’ll send u my credentials

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2014 at 10:56

    Hello,

    Sorry, but the login details are incorrect. I’m unable to log in to wp-admin panel. Please check them and provide us with the correct credentials.

    Regards,
    Eva Kemp.

    Avatar: unvolado
    unvolado
    Participant
    June 11, 2014 at 10:58

    sorry

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    June 11, 2014 at 11:54

    Are you using Contact form 7 plugin for Contact page? If so you didn’t activate the plugin.
    If you want to use our default contact form you need insert this shortcode to the Contact page:
    [etheme_contacts]
    To have it without Google map use this code:
    [etheme_contacts gmap="0"]

    Regards,
    Eva Kemp.

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