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Contains outdated copies of some WooCommerce template files

This topic has 42 replies, 6 voices, and was last updated 7 years, 5 months ago ago by Rose Tyler

Rose Tyler

Support staff

April 27, 2017 at 15:26

Hello,

New theme version 3.0.2 is available on ThemeForest. This version is compatible with WC 3.0.4.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

Regards,
Rose Tyler.

#161521 Copied

Rin

Participant

April 27, 2017 at 19:28

Hi Rose,

Thanks for letting me know the newest version, and all problems were solved! Thank you!

It says WordPress 4.7.4 is available. Is that compatoble with your theme as well?

#161571 Copied

Rin

Participant

April 28, 2017 at 03:15

In addition to my question above, I have realzied that the size of display changed after uodated. The size on PC is gettting smaller and the mobile size doesn’t reflect at all (it looks like a desktop size on the mobile phone.)

#161592 Copied

Rose Tyler

Support staff

April 28, 2017 at 09:48

Hello, @Rin,

You’re welcome!
Yes, please update WordPress to 4.7.4v http://prntscr.com/f1rpmh
Also, you need update WPBakery Visual Composer https://www.8theme.com/download-plugins/page/2/

Go to Theme Options -> Responsive -> Enable Responsive Design.

Regards,
Rose Tyler.

#161627 Copied

Rin

Participant

May 18, 2017 at 20:38

I’m tryikng to customize emails and looked for email templates on my FTP, but there are no templete folder in woocommerce folder so i can’t customize at all. Please see this http://prntscr.com/f9etun

Can you tell me how to customize emails?

#163514 Copied Theme version: 4.7.5 WooCommerce version: 3.0.4

Max Mullins

Participant

May 19, 2017 at 12:25

Hello, @Rin

PLease clarify what kind of email you would like to customize. The email which can be seen by user after registering on woocommerce shop can be edited from woocommerce settings->email->proper email. The template fiels can be seen for each type of email from admin panel. Please see the http://prntscr.com/f9n6t9

Kind regards,
Max Mullins

#163571 Copied

Rin

Participant

June 7, 2017 at 21:56

Can you please let me know how to hide the sale icon at the both category page and single page; http://prntscr.com/fh55be

#165248 Copied

Rose Tyler

Support staff

June 8, 2017 at 09:11

Hello, @Rin,

“Sale” icon can be disabled in Theme Options > Shop.

Regards,
Rose Tyler.

#165270 Copied

Rin

Participant

June 9, 2017 at 19:02

Hello,

Thank you for alwasy heling me!

My question is how can I add new icon/link like a blog icon in the footer social area? I know shortcodes.php is the place where I edit but don’t know how to add it.

Please let me know about it.

#165438 Copied

Rose Tyler

Support staff

June 12, 2017 at 13:53

Hello,

Please read this topic https://www.8theme.com/topic/links-icon-and-social-icons/
Simply add new link based on previous examples of links in this file.

Regards,
Rose Tyler.

#165531 Copied

Rin

Participant

September 21, 2017 at 07:53

Hi support team,

Sorry this question does not relate to the previous question. (I coundn’t find the new form for my questions) But there are black underlines at the bottom of each pictures. It was not there before but somehow after the backup, they have showd up to all pictures. Can you see why and let me know how to fix it.

Best,

Please, contact administrator
for this information.

#173054 Copied

Rose Tyler

Support staff

September 21, 2017 at 08:51

Hello, @Rin,

Please see screenshot http://prntscr.com/gnsrwz
I do not see the problem http://prntscr.com/gnssee Please clear cache and check.

Regards

#173066 Copied
Tagged: files, outdated, template, woocommerce, wordpress
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