Content inside side cart unconfigured. items too large

This topic has 9 replies, 4 voices, and was last updated 11 months ago ago by Andrew Mitchell

  • Avatar: Pedro Paulo
    Pedro Paulo
    Participant
    January 19, 2024 at 19:08

    Hi, I installed thema and configured it on my website. However, the content that appears in the lateral cart is completely disconfigured. In addition, the checkout buttons appear along with the products, see the image I will attach.

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 20, 2024 at 09:58

    Hello, @Pedro Paulo,

    Thank you so much for purchasing our theme and contacting our support center.

    In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    We kindly recommend that you take a complete backup of your site before proceeding.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Pedro Paulo
    Pedro Paulo
    Participant
    January 20, 2024 at 14:57

    segue

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 20, 2024 at 15:04

    Hello, @Pedro Paulo,

    Thank you for getting in touch with us.

    We kindly inform you that we have updated the configurations within Elementor (Elementor >> Settings >> Integration >> WooCommerce) –

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Pedro Paulo
    Pedro Paulo
    Participant
    January 20, 2024 at 15:35

    Thank you very much, I was very happy with your support, now I would like to know about two questions:

    1st I would like the sales buster free shipping progress bar to be before the products, I saw in one of your templates that this was used. how to make this happen?

    2nd Can I install the WP Rocket plugin? If so, is it necessary to disable any Thema performance settings so that there is no conflict?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 20, 2024 at 15:57

    Hello, @Pedro Paulo,

    Thank you for getting in touch with us.

    1/ Could you please provide a link to the mentioned demo?
    Also, read next articles https://www.8theme.com/documentation/xstore/xstore-features/progress-bar/ https://www.8theme.com/documentation/docs/cart-checkout-progress-bar/

    2/ Yes, you can use the WP Rocket plugin. We also use this plugin on our demos.

    Settings can be different depending on plugins activated on the site and content, but here are examples of settings from one of our demos – https://gyazo.com/e95ac59fe4d0b6b5e8bcf67a1cb6881d
    https://gyazo.com/da84163cee8d36623081657bfd01f482 https://gyazo.com/268498dd61e0a6205006b7c315488caa
    https://gyazo.com/9eb09280e91c6c57bd9d623997434657
    https://gyazo.com/28482f528a2b36d6ad1d309cb3ad6d13
    theme options > speed optimization https://gyazo.com/6a11e9846ccc9edbfc8e25f60b3e51b8 https://gyazo.com/72334f00cba3e641067a89d396f4b089
    https://gyazo.com/d43ba7a24664a998869eb59361ec7ca0

    https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    We hope this information is helpful.

    Kind Regards,
    8theme team

    Avatar: Pedro Paulo
    Pedro Paulo
    Participant
    January 20, 2024 at 16:27

    Wow, I’m really pleased with the theme and your excellent support.

    Attached I put an image showing where I would like the progress bar to be. I didn’t find this option. In the options it only gives the option to change the position of the icon.

    Follow the link:

    https://adegabartolomeu.com.br/wp-content/uploads/2024/01/06.png

    I would like to ask two more questions to conclude my consultation.

    1st in the documentation you talk about activating Woocommerce’s ajax function, which can harm the site’s performance… I noticed that in the templates you provide this function is activated, I would like to know what risks I run by activating this function in my website, as it is a really good function.

    2nd

    I’m not able to change the color of two links, I’ve already gone to the Theme Options > Styling tab. And I didn’t find where to change these colors. Here are the links I would like to change the color:
    https://adegabartolomeu.com.br/wp-content/uploads/2024/01/04.png

    https://adegabartolomeu.com.br/wp-content/uploads/2024/01/05.png

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 21, 2024 at 08:42

    Hello, @Pedro Paulo,

    We appreciate your prompt response.

    1/ Unfortunately, the feature you are inquiring about is not available. It is possible that you could achieve the desired outcome by modifying the code; however, such modifications fall outside the scope of support we provide. We recommend that you consult with your own technical specialist for assistance in this matter.

    2/ Could you please provide us with a screenshot of the “Woocommerce’s ajax function” to which you are referring?

    3/ The color you have set for links in the Elementor settings can be seen here: https://prnt.sc/Q3u3MLIBqHVS

    We look forward to your response and are here to assist you with any further questions you may have.

    Kind Regards,
    8theme team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 22, 2024 at 14:09

    Dear Pedro Paulo,

    We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

    Click here to spread the love: https://themeforest.net/downloads

    Thank you for being an integral part of our journey!

    Best Regards,
    The 8Theme Team

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