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"Continue" Button after entering billing info

This topic has 4 replies, 2 voices, and was last updated 9 years, 1 months ago ago by Jack Richardson

  • Avatar: colorundies
    colorundies
    Participant
    January 24, 2016 at 01:45

    After completing the billing information there is a “continue” button to direct the check-out process to fill in the CC info. When I click the “continue” button there is no movement to the credit card form. The page stays stagnant. Please help make the check-out process more intuitive.

    #109633 Copied WooCommerce version: 4.4.1
    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 24, 2016 at 10:24

    Hello,

    Please provide us with WP Dashboard credentials in private content.

    Best regards,
    Jack Richardson.

    #109655 Copied
    Avatar: colorundies
    colorundies
    Participant
    January 24, 2016 at 14:02

    private content

    Please, contact administrator
    for this information.
    #109699 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 25, 2016 at 11:35

    Hello,

    You’re using old theme version.
    Please update the theme to the latest version 2.10.0.
    Before update delete “woocommerce” folder in the directory wp-content/themes/legenda/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Best regards,
    Jack Richardson.

    #109771 Copied

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