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Cookie notice appears consistently ..at every page showing

This topic has 12 replies, 2 voices, and was last updated 9 months ago ago by Rose Tyler

khurram virk

Participant

March 18, 2024 at 20:14

Dear sir

Good day to you

The cookie notice keeps appearing even after accepting the cookies. We don’t want it to show after the user accepts again and again at every page.Please guide us how we can fix this issue.

Thank you

Please, contact administrator
for this information.

#387422 Copied Theme version: 9

11 Answers

Rose Tyler

Support staff

March 18, 2024 at 21:45

Hello,

Thank you for reaching out to us with your concern.

It looks like the problem is caused by caching of some sort. Please check this topic – https://www.8theme.com/topic/age-verification-popup-not-able-to-disable/#post-362034
etheme_cookies

– should be added to Reject Cookies, but we do not see a cache plugin on your site.
Could you contact your hosting provider and ask for assistance from their side?

Or try to disable our Cookie Notice via Theme Options and use a 3rd party plugin for this.

We hope this information is helpful.

Kind Regards,
8theme team

#387430 Copied

khurram virk

Participant

March 19, 2024 at 07:26

Dear sir

Thank you for guidance,We are using WpRocket for the caching. Please guide us how we can add to reject cookies.
Thanks!

#387450 Copied

Rose Tyler

Support staff

March 19, 2024 at 07:29

Hello,

You’re welcome!

Please go to WP Rocket settings > Advanced Rules > Never Cache Cookies > add
etheme_cookies
, then clear the cache and check how the cookies notice bar works on pages.

Read more – https://docs.wp-rocket.me/article/1382-never-cache-cookies

Kind Regards,
8theme team

#387453 Copied

khurram virk

Participant

March 19, 2024 at 10:26

dear sir

thank you, please also provide the cookies file url to put in succuri firewall too.

#387490 Copied

Rose Tyler

Support staff

March 19, 2024 at 11:26

Hello,

We are writing to seek clarification regarding the term “cookies file url” that was mentioned. It is not entirely clear what is meant by this phrase.

If you’re facing an issue with Sucuri Firewall blocking access or requiring a cookies file for verification, this typically relates to Sucuri’s security settings that are intended to protect a website from malicious activity. Website administrators configure these settings, and they might require certain cookies to be present for access to be granted as a way to verify that the request is legitimate.

Here’s a general approach to handle such situations:

Ensure Cookies are Enabled: Make sure that your web browser accepts cookies. You might need to check your browser’s settings to ensure cookies are not being blocked.

Clear Browser Cache and Cookies: Sometimes, outdated or corrupted cookies can cause access issues. Clearing your browser’s cache and cookies can reset your session and potentially resolve the problem.

Contact Website Support: If you’re legitimately trying to access a website and are being blocked by Sucuri Firewall, the best course of action is to contact the website’s support team. They can provide specific instructions or make the necessary adjustments to their security settings to allow you access.

Cookie Consent and Privacy Policies: Be aware of the website’s privacy policy and cookie consent requirements. Some websites require explicit consent to use cookies for tracking and personalization purposes.

Kind Regards,
8theme team

#387500 Copied

khurram virk

Participant

March 19, 2024 at 12:30

dear sir

good day to you

PC

thank you

Please contact administrator
for this information.

#387512 Copied

Rose Tyler

Support staff

March 19, 2024 at 15:14

Hello,

We appreciate your prompt response.

wp-content\themes\xstore\framework\features\gdpr.php

Kind Regards,
8theme team

#387548 Copied

khurram virk

Participant

March 21, 2024 at 20:06

Dear Sir

Good day to you!

Succuri Reply in PC

thank you

Please contact administrator
for this information.

#387963 Copied
Rose Tyler

Support staff

March 22, 2024 at 09:03
Hello,

In the interest of security, we prohibit direct access to certain files.

Should you choose to do so at your own risk, you may remove the following code from the file located at wp-content/themes/xstore/framework/features/gdpr.php:
```
if ( ! defined( 'ABSPATH' ) ) {
    exit;
}
```
Please be aware that such restrictions may also be enforced by the server.

Kind Regards,
8theme team
#388011 Copied
khurram virk

Participant

March 23, 2024 at 17:52

Dear Sir

Greetings!

no, we dont want lose security.

PC

thank you

Please contact administrator
for this information.

#388240 Copied

Rose Tyler

Support staff

March 25, 2024 at 08:44

Hello,

Please find below the links to the images that illustrate the respective actions:

https://snipboard.io/zLqW43.jpg – remove
https://snipboard.io/m8QNkq.jpg – retain

We hope this information is helpful.

Kind Regards,
8theme team

#388431 Copied
Tagged: consistent cookie alert, persistent cookie notice, reliable cookie consent, woocommerce cookie policy, woocommerce wordpress themes, wordpress compliance features, wordpress cookie notification
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Cookie notice appears consistently ..at every page showing

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